Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Social
8.9 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Quality of Features

86

Ease of Customization

85

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Alitta V.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Saves Time

Elizabeth S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"One of the best tools, I highly recommend it."

Likeliness to Recommend

7 /10

What differentiates Zoho Social from other similar products?

With its cutting-edge features, this tool sets itself apart by providing any digital marketing department with the data it needs to make crucial decisions.

What is your favorite aspect of this product?

I've found that Zoho social is the most useful tool for managing and scheduling posts to various social media channels. It has a simple, straightforward UI that makes it easy for anyone to pick up and start using. The app's greatest feature is that it provides instant feedback on the effectiveness of each social media update.

What do you dislike most about this product?

As far as social media management goes, Zoho Social is clearly the best option. It's adaptable to businesses of all sizes. We have very few issues with this program.

What recommendations would you give to someone considering this product?

To see all the action in one place and to set up publications is a huge time saver for me, so I highly recommend this program.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Cody O.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"The best social media management tool."

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

It's a great app that lets us make posts, use the media library, make a content calendar, schedule articles, and check metrics on a dashboard, making it stand out from other programs.

What is your favorite aspect of this product?

With Zoho Social and the Zoho Social App, I can instantly update our social media profiles and join in on trending online conversations. It's simple to include into my regular, non-social media-related routine, which helps me make better use of my time.

What do you dislike most about this product?

However, it only suggests generic handles and does not take into account your contacts on LinkedIn when doing so. The Instagram app's personalization options and emoji selection could both need some expansion.

What recommendations would you give to someone considering this product?

What I recommend is The capabilities of Zoho Social are many. Our favorite and most often used features include the ability to schedule posts in advance, monitor global trends, update Twitter quickly, and view comprehensive reports. Zoho Social has been a fantastic tool for us.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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