
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews

Manokh H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
I find it a very fantastic product.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
1. Affordable pricing 2. Native integration with Zoho Ecosystem 3. Advanced collaboration features 4. Robust publishing features 5. Listening and Monitoring tools
What is your favorite aspect of this product?
What I really like about Zoho Social is how it connects so easily with other Zoho apps, especially Zoho CRM. It makes everything feel streamlined, so you can manage your social media and customer interactions in one place without jumping between different tools. For a business, that kind of integration saves a ton of time and makes managing everything—from social posts to customer engagement—super smooth. It's like having all your tools work together, which just makes life easier.
What do you dislike most about this product?
I like this product. No dislike from my side.
What recommendations would you give to someone considering this product?
1. Great for Zoho users 2. Budget friendly 3. Start with a free trial 4. Think long term 5. Collaboration features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Kumar P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2024
Simple and easy to start social media management
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It's simple and easy to start, connecting social media platforms is easy with simple clicks
What is your favorite aspect of this product?
Replying from Zoho Social
What do you dislike most about this product?
It doesn't have WhatsApp status integration, didn't see this feature in other products too, but good to have this feature.
What recommendations would you give to someone considering this product?
Very good product and affordable product when comparing with other competitors.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Comprehensive, but could use customization
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
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