What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Anika H.
- Role: C-Level
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Jul 2022
Zoho Social Organized all our social networks
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a useful tool for managing multiple social media accounts from one central location. Using the Zoho Social app, I can publish to all major social media sites at once. It's not just a means of dissemination; it also lets you track your brand's expansion and ensures that your team can work together without a hitch.
What is your favorite aspect of this product?
Zoho Social has been a fantastic tool for managing all of our social media metrics in one place and posting to all of our accounts with a single mouse click. When combined with the platform's handy browser add-on, it's a terrific way to quickly and easily spread information found anywhere on the web.
What do you dislike most about this product?
To access the same information that you could get on each social media network directly, I found the more expensive tiers of Zoho Social to be a bit steep in pricing.
What recommendations would you give to someone considering this product?
Schedule your social media posts using this low-cost, high-quality, and incredibly simple to use application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carla D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A powerful and easy-to-use tool for scheduling pos
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is a strong tool for managing accounts on different social networks that enjoys incredible analytical capabilities and report creator. The ease of use is abysmal and the calendar function is attractive and a great promoter of order. Time savings are high, dashboards are easy to share, so it is also easy to collaborate and work as a team in social media management. Excellent cost-benefit ratio.
What is your favorite aspect of this product?
When we talk about planning and scheduling all our content to post on the accounts of different social networks managed in the organization is easier since we have this solution. The features built into this solution make it one of the most powerful and at the same time it is one of the easiest to use and easily complements other tools. The calendar view is incredibly useful for organized work and the shared dashboards contribute to teamwork.
What do you dislike most about this product?
I think they could add more social media platforms like Pinterest and more features for posting.
What recommendations would you give to someone considering this product?
It is a strong tool for managing accounts on different social networks that enjoys incredible analytical capabilities and report creator. The ease of use is abysmal and the calendar function is attractive and a great promoter of order. Time savings are high, dashboards are easy to share, so it is also easy to collaborate and work as a team in social media management. Excellent cost-benefit ratio.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Tony M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Great time saver
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is very easy to connect all our social media accounts through Zoho Social. Also, the scheduling option is great
What is your favorite aspect of this product?
With the centralized approach to social media management, I am able to save a lot of time and effort when it comes to social media management
What do you dislike most about this product?
I do not have any dislike with Zoho social
What recommendations would you give to someone considering this product?
I would surely recommend this to any marketer so that they can save lots of time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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