What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Sofia C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Get Social with Zoho Social
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The ease to use the platform is remarkable. It provides one with many options which can be efficiently utilized regardless of the previous experience that one has. The simplicity of the program is dominant among all of its inspiring traits.
What is your favorite aspect of this product?
Multiple social media platforms can be managed easily, in a single place. The valuable analytical data can be easily obtained which saves a great deal of time and allows easy promotion of the business/organization/service.
What do you dislike most about this product?
Stories cannot be programmed; also, multiple photos cannot be uploaded automatically. One needs to switch to manual for uploading multiple photos. It also does not automation for resizing the image sizes so photos need to be adjusted manually.
What recommendations would you give to someone considering this product?
Zoho Social is one of the best platforms that we have encountered so far. We found other platforms more confusing and difficult to understand. It greatly saves time in marketing and improves the relationship with clients. A highly recommended platform.
Pros
- Efficient Service
- Effective Service
- Respectful
- Continually Improving Product
Please tell us why you think this review should be flagged.
Julia H.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Your Social Media Marketing comrade
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a complete and absolute social media marketing and networking platform. We can have helpful analytics and reports of our daily activities right after in our hands. We can schedule posts and launch them at different time zones for our international customers. We can handle all of our social media platforms in one go and the best part is that this one comes with a free trial so if you have never used a marketing platform before or even if you did, you will get full insight of how heavenly it is!
What is your favorite aspect of this product?
A social media marketing platform that helps us manage our brands engagement and social media activities like no other. We can engage, coordinate and create content in a timely and well planned manner. I work in the eCommerce department of a clothing brand and my main job duty is handling social media. We used to handle our social media without any platform but now that we have switched to Zoho Social it couldn’t be better!
What do you dislike most about this product?
Well, I very much like this one and since it has been a part of our department we are living an easy and reliable job life at the office. There is one thing that bothers us the most and it is INTEGRATION. Zoho Social is a platform by Zoho and it integrates well with Zoho only, for other platforms it is so hard.
What recommendations would you give to someone considering this product?
This is a great platform to work on. The price is very much reasonable as compared to big giants who charge way more and offer the same features more or less. The best thing is that this one is available in more than 4 languages to cater your international clientele in a very professional manner.
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Akari E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Awesome Tool for Monitoring Brands' Social Profile
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
We mostly use Zoho tools in our firm, and I felt Zoho Social to be a great platform that allows us to handle our all-social network profiles from a single spot. The finest feature of Zoho Social seems to be the ability to monitor and analyze online content. A post planner gives it a more suitable answer for any daily social branding; using bulk programming.
What is your favorite aspect of this product?
I primarily utilize Zoho Social to plan quarterly social media updates and administer our brand's profile by continuously monitoring sponsored posts and interaction, which aids in the maintenance of our ORM.
What do you dislike most about this product?
One flaw with Zoho social was that it doesn't support all social media networks, including YouTube and TikTok.
What recommendations would you give to someone considering this product?
I would suggest Zoho social to just not brand managers but also marketing advertisers. They could save time by publishing on a unified platform instead of on separate platforms to broadcast, plan, or analyze their brand's success across several social media channels.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
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