
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews
Tejasvi G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
My go to app for social media scheduling
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
I think zoho is one place where you can schedule all your social posts which is easy is use and offer best of feature
What is your favorite aspect of this product?
The multiple scheduling of the post. I can schedule the post on my personal account as well as my profressional account
What do you dislike most about this product?
Nothing as such, the app is great, i have stated my recommendation on linkedin video cover alredy
What recommendations would you give to someone considering this product?
Just go for it You will be tension free for your holiday posting and you will also get good analytics from here
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Gouthami K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
The solution to social media management
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social offers very affordable options, unlike other competitors in the market that come with a higher price tag.
What is your favorite aspect of this product?
I like it's "user friendly interface" because it simplifies the complex social media management tasks.
What do you dislike most about this product?
It is not often, but rather very rare, that occasional technical glitches makes the delays in scheduling features of Zoho Social.
What recommendations would you give to someone considering this product?
I recommend that anyone considering Zoho Social explore the features to ensure that the product is aligns with their business needs and stay updated with new updates of Zoho Social to enhance your work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Raghu M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Zoho social supports multiple social media tools
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The newly added features for integrating TIKTOK and WhatsApp makes the tool more unique from other social media tool that I have ever used
What is your favorite aspect of this product?
I like the straightforward integration of Zoho social with all social media tools in short time which does not even require technical knowledge
What do you dislike most about this product?
The tool has limited character for X(formally Twitter) posting which makes it hard for me to post on X right the tool
What recommendations would you give to someone considering this product?
Yes, I would recommend the tool because it is easy and affordable
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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