
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews

Heena K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Fantastic Tool to manage Social Media
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The social media channels integrations like Facebook Pages, Facebook Groups, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google My Business listings, Pinterest Profiles, can inetgrated seemlessely also it shows the great analytics at one place also the you can do competitor analysis at one place,the userinterface is pretty good compare to other social media tools
What is your favorite aspect of this product?
Easy to schedule posts on single platform, Deatiled report are provided for every social media channel, easy optimization of posts..
What do you dislike most about this product?
Thread app is still missing, also there is some issues while integration of the social media channels, unable to schedule collab posts
What recommendations would you give to someone considering this product?
i recommend this zoho social for before purchase go check all the features according to your social media goals and use the 15 days trial period
Pros
- Performance Enhancing
- Trustworthy
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
essential and high technology
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Olivia B.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2023
user-friendly with powerful functionalities
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Navigating through the platform is a breeze, and even users with minimal technical expertise can quickly grasp the functionalities.
What is your favorite aspect of this product?
The dashboard provides a centralized hub for managing multiple social media accounts, saving time and effort in toggling between platforms.
What do you dislike most about this product?
Limited Social Media Platform Integration... While Zoho Social supports major social media platforms such as Facebook, Twitter, and Instagram, it may lack integration with some niche platforms.
What recommendations would you give to someone considering this product?
With its user-friendly interface, scheduling capabilities, and comprehensive analytics, Zoho Social stands out as a valuable solution for those seeking to enhance their social media presence
Pros
- Saves Time
- Respectful
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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