Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Social
8.9 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Quality of Features

86

Ease of Customization

85

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Heena K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic Tool to manage Social Media

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

The social media channels integrations like Facebook Pages, Facebook Groups, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google My Business listings, Pinterest Profiles, can inetgrated seemlessely also it shows the great analytics at one place also the you can do competitor analysis at one place,the userinterface is pretty good compare to other social media tools

What is your favorite aspect of this product?

Easy to schedule posts on single platform, Deatiled report are provided for every social media channel, easy optimization of posts..

What do you dislike most about this product?

Thread app is still missing, also there is some issues while integration of the social media channels, unable to schedule collab posts

What recommendations would you give to someone considering this product?

i recommend this zoho social for before purchase go check all the features according to your social media goals and use the 15 days trial period

Pros

  • Performance Enhancing
  • Trustworthy
  • Security Protects
  • Helps Innovate
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

essential and high technology

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Olivia B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

user-friendly with powerful functionalities

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

Navigating through the platform is a breeze, and even users with minimal technical expertise can quickly grasp the functionalities.

What is your favorite aspect of this product?

The dashboard provides a centralized hub for managing multiple social media accounts, saving time and effort in toggling between platforms.

What do you dislike most about this product?

Limited Social Media Platform Integration... While Zoho Social supports major social media platforms such as Facebook, Twitter, and Instagram, it may lack integration with some niche platforms.

What recommendations would you give to someone considering this product?

With its user-friendly interface, scheduling capabilities, and comprehensive analytics, Zoho Social stands out as a valuable solution for those seeking to enhance their social media presence

Pros

  • Saves Time
  • Respectful
  • Efficient Service
  • Effective Service

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