Zoho Survey Logo Award Winner Product Badge
Zoho Survey Logo Award Winner Product Badge
Zoho

Zoho Survey

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Zoho Survey
9.0 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Company Details


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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
10% Neutral
90% Positive

Pros

  • Transparent
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

87

Customizable Branding

87

Templates & Question Library

86

Branching and Logic

86

Collaboration

86

APIs and Integration

85

Role and User Management

85

Data Analysis and Visualization

84

Multi-Channel Distribution

83

Multi-Media Support

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 84

Ease of Data Integration

89

Ease of Implementation

86

Business Value Created

86

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Customization

84

Quality of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

79

Zoho Survey Reviews

Joan N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Business Research Made Easy With Zoho Survey

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Whether you're running an internal or external survey, Zoho Survey offers the best features. It's easy to design survey forms and distributing questionnaire is easy too.

What is your favorite aspect of this product?

I like that Zoho Survey offers ready to use survey templates. The software is also customizable I like that using Zoho Survey is easy thanks to the UI The software is affordable Handles most survey needs

What do you dislike most about this product?

No bad experiences for the time I have been using Zoho Survey

What recommendations would you give to someone considering this product?

For business survey and questionnaire, I have recommended Zoho Survey. It makes data collection and research easy. It's affordable and customizable

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

Kingaru M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

A Great Survey Software

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

When it comes to creating questionnaire and surveyy, Zoho Survey offers best features. The software is online based and therefore accessing it easy. In addition, it comes with customization features and ready made survey templates making it the best in it's category.

What is your favorite aspect of this product?

I like the ready to use templates. I like the ability to customize survey forms. I like that Zoho Survey takes care of most survey needs It's an affordable survey software

What do you dislike most about this product?

Nothing really because Zoho Survey has offered all that we need in a survey software.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Caring
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Easy to use and navigate. User friendly and simple

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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