Zoho Survey

What differentiates Zoho Survey from other similar products?

One thing that makes Zoho Survey stand out is that it’s budget-friendly while still offering all the important features you need. Many survey tools either come with a high price tag or lack key features in their lower-tier plans, but Zoho Survey strikes a great balance. It gives you access to a wide range of tools—like customizable surveys, in-depth reports, and automation—without forcing you to pay a premium. This makes it a great option for small businesses that need a reliable survey tool without overspending, while still being powerful enough for larger companies that require advanced capabilities.

What is your favorite aspect of this product?

I really love about Zoho Survey is how easily it connects with other Zoho apps and even tools outside of Zoho. This makes a huge difference! For example, I can take the survey responses and automatically link them to my CRM, so I get a complete view of each customer without any extra work. It’s also super easy to connect survey data to email marketing tools, so I can quickly send personalized follow-up emails based on how people responded. Plus, integrating with reporting tools means I can analyze the data right away and make smarter decisions faster. Instead of juggling different platforms and trying to piece everything together,

What do you dislike most about this product?

The mobile experience for making and analyzing surveys could be better. While it's simple for people to take surveys on their phones, managing them from a phone or tablet isn’t as easy or smooth as it should be.

What recommendations would you give to someone considering this product?

If you want to save time and make your process smoother, make sure to set up automation right from the beginning. Zoho Survey has triggers and workflows that can automatically do things like send follow-up emails to people who completed your survey, or send the survey results to other tools you're already using. This way, you won’t have to manually send emails or organize the data yourself it happens automatically. By setting this up early, you’ll save a lot of time in the long run, and your whole process will be much more efficient and organized.

What differentiates Zoho Survey from other similar products?

Incorporate game elements to make surveys more interactive and attractive for users. Add capabilities to send automatic reminders to respondents who have not completed the survey. Provide more robust options for data export, including direct integration with data analysis tools. Allow multiple users to collaborate in real time in creating surveys.

What is your favorite aspect of this product?

Provides analysis and reporting tools that allow users to obtain valuable information from their surveys. Surveys are responsive and can be completed from mobile devices, which helps increase response rates. Allows you to distribute surveys through email, social networks and direct links, which facilitates their dissemination.

What do you dislike most about this product?

The free version has restrictions on the number of questions and answers, which may limit its usefulness for large projects. Although the interface is user-friendly, some advanced features may require time to master. Although it offers support, it may not be as fast or effective as on other larger platforms. As it is an online tool, a constant Internet connection is required to access and submit surveys.

What recommendations would you give to someone considering this product?

Take advantage of the predefined templates offered by Zoho Survey to save time creating surveys. If you are new to creating surveys, start with the free version to evaluate if it meets your needs. If you already use other Zoho applications, take advantage of integrations to improve your workflow. Make sure you do surveys regularly to get fresh and relevant feedback.

What differentiates Zoho Survey from other similar products?

Zoho Survey is different in that it not only makes surveying easy, it also comes with amazing data analysis features.

What is your favorite aspect of this product?

Creating survey forms is easy and so is customization. Collection of data is easy and fast.

What do you dislike most about this product?

All features of Zoho Survey have worked seamlessly.

What recommendations would you give to someone considering this product?

For business data collection, more so customer feedback, I recommend Zoho Survey.