
What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Transparent
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Templates & Question Library
Branching and Logic
Role and User Management
Collaboration
APIs and Integration
Data Analysis and Visualization
Multi-Channel Distribution
Multi-Media Support
3rd-Party Integrations
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Zoho Survey - Home

Creating Your Survey

Launching Your Survey

Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey Reviews
Colleen E.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Collect, Analyze, and Act with Ease
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
The platform supports advanced workflows for survey campaigns, making it easier to control complicated projects whilst making sure collaboration amongst teams.
What is your favorite aspect of this product?
I respect the platform’s BI Analytics tab the most, as it presents an accurate and complete analysis of survey records in a centralized area.
What do you dislike most about this product?
The absence of outstanding, pre-built templates makes it more difficult to fast create visually appealing surveys without designing from scratch.
What recommendations would you give to someone considering this product?
Consider how Zoho Survey’s integration with BI equipment can assist offer deeper insights into survey responses and align together with your enterprise desires.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Gretchen R.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Simplifying Feedback Collection
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey’s person-friendly layout and robust reporting gear make it appropriate for small and huge corporations alike, enhancing productiveness and choice-making.
What is your favorite aspect of this product?
The ability to accumulate purchaser remarks efficaciously and present it in attractive codecs sticks out. It allows us higher apprehend our clients and plan for the future.
What do you dislike most about this product?
While Zoho Survey is commonly intuitive, dealing with prolonged surveys can bring about slower load instances, affecting the general user experience.
What recommendations would you give to someone considering this product?
Use its customization options to design attractive surveys that in shape your emblem whilst keeping respondents engaged.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Suryansh s.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
A Powerful Survey Tool
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
One thing that makes Zoho Survey stand out is that it’s budget-friendly while still offering all the important features you need. Many survey tools either come with a high price tag or lack key features in their lower-tier plans, but Zoho Survey strikes a great balance. It gives you access to a wide range of tools—like customizable surveys, in-depth reports, and automation—without forcing you to pay a premium. This makes it a great option for small businesses that need a reliable survey tool without overspending, while still being powerful enough for larger companies that require advanced capabilities.
What is your favorite aspect of this product?
I really love about Zoho Survey is how easily it connects with other Zoho apps and even tools outside of Zoho. This makes a huge difference! For example, I can take the survey responses and automatically link them to my CRM, so I get a complete view of each customer without any extra work. It’s also super easy to connect survey data to email marketing tools, so I can quickly send personalized follow-up emails based on how people responded. Plus, integrating with reporting tools means I can analyze the data right away and make smarter decisions faster. Instead of juggling different platforms and trying to piece everything together,
What do you dislike most about this product?
The mobile experience for making and analyzing surveys could be better. While it's simple for people to take surveys on their phones, managing them from a phone or tablet isn’t as easy or smooth as it should be.
What recommendations would you give to someone considering this product?
If you want to save time and make your process smoother, make sure to set up automation right from the beginning. Zoho Survey has triggers and workflows that can automatically do things like send follow-up emails to people who completed your survey, or send the survey results to other tools you're already using. This way, you won’t have to manually send emails or organize the data yourself it happens automatically. By setting this up early, you’ll save a lot of time in the long run, and your whole process will be much more efficient and organized.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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