
What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Transparent
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Templates & Question Library
Branching and Logic
Collaboration
APIs and Integration
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Multi-Media Support
3rd-Party Integrations
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Zoho Survey - Home

Creating Your Survey

Launching Your Survey

Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey Reviews
Kota G.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Easy to use
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho survey is easy to access
What is your favorite aspect of this product?
Once I opened an account on Zoho and allowed to access very Zoho products and Zoho survey has templates which are customized
What recommendations would you give to someone considering this product?
Zoho survey is easy to use in collection of customers' feedback and experience about services. Automatic feedback report is given.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Loana A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Crafting Insights through Seamless User Feedback
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Using pre-made templates and drag-and-drop tools simplifies the process of creating a survey. Zoho Survey offers a variety of channels for distributing surveys, such as email, social media, and embedded links. This ensures a larger and more diverse group of respondents. Furthermore, the platform includes real-time analytics, which permits us to analyze responses as they come in. Tracking live data helps make quick decisions according to survey trends. Zoho Survey offers many kinds of questions, from multiple-choice to open-ended, and streamlines the data collection process so that we can efficiently get insights.
What is your favorite aspect of this product?
Its user-friendly interface ensures a smooth experience for both survey creators and those who respond. We can create reports that can be customized with visual aids to interpret the survey results. The Zoho Survey platform has tools for reporting that help extract useful data from complex datasets. Automation features in Zoho Survey allow analysts to schedule surveys and reminders, enhancing the efficiency of the surveys and timely data collection. The platform is accessible across various devices and operating systems, ensuring that respondents can participate in surveys seamlessly.
What do you dislike most about this product?
For analysts requiring advanced statistical analysis, Zoho Survey's capabilities might be somewhat limited. Integrating with external analysis tools may be necessary for more sophisticated insights. Use advanced tools to visualize survey responses in detail.
What recommendations would you give to someone considering this product?
We highly recommend Zoho Survey as an exceptional online platform for companies that require a robust system for creating and sharing surveys. Zoho Survey is an excellent tool for collecting customer and user feedback. Zoho Survey prioritizes data security with secure encryption protocols and keeps confidential customer information secure. It provides industry-specific templates that we can use to create surveys faster based on our particular areas. The functionality of Zoho Survey is regularly upgraded with new features and updates. Moreover, the platform is continually enhanced to meet the evolving needs of the industry and user feedback.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Petar'Barnes T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2023
User-Friendly Interface
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey distinguishes itself with a strong focus on user experience. This platform's design prioritizes simplicity without sacrificing functionality that is making it an attractive choice for users who value a smooth and efficient survey creation process.
What is your favorite aspect of this product?
Zoho Survey seamlessly integrates with other Zoho applications that is providing users with a comprehensive suite for data management. It has the ability to sync survey data with Zoho CRM or Zoho Analytics enhances the overall efficiency of data utilization for businesses.
What do you dislike most about this product?
Despite offering customization options, Zoho Survey has some design constraints. Users may find certain design elements less flexible compared to other survey platforms, limiting the extent to which they can tailor the visual aspects of their surveys.
What recommendations would you give to someone considering this product?
This platform's overall performance and focus on user experience make it a valuable tool for businesses seeking reliable and efficient survey solutions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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