Zoho Survey Logo Award Winner Product Badge
Zoho Survey Logo Award Winner Product Badge
Zoho

Zoho Survey

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Survey
8.9 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Company Details


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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
9% Neutral
91% Positive

Pros

  • Transparent
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 84

Questionnaire Design/Survey Builder

87

Customizable Branding

87

Templates & Question Library

86

Branching and Logic

85

Role and User Management

85

Collaboration

85

APIs and Integration

85

Data Analysis and Visualization

84

Multi-Channel Distribution

83

Multi-Media Support

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 84

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

85

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Customization

83

Quality of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Vendor Support

81

Availability and Quality of Training

78

Zoho Survey Reviews

Loana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Crafting Insights through Seamless User Feedback

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Using pre-made templates and drag-and-drop tools simplifies the process of creating a survey. Zoho Survey offers a variety of channels for distributing surveys, such as email, social media, and embedded links. This ensures a larger and more diverse group of respondents. Furthermore, the platform includes real-time analytics, which permits us to analyze responses as they come in. Tracking live data helps make quick decisions according to survey trends. Zoho Survey offers many kinds of questions, from multiple-choice to open-ended, and streamlines the data collection process so that we can efficiently get insights.

What is your favorite aspect of this product?

Its user-friendly interface ensures a smooth experience for both survey creators and those who respond. We can create reports that can be customized with visual aids to interpret the survey results. The Zoho Survey platform has tools for reporting that help extract useful data from complex datasets. Automation features in Zoho Survey allow analysts to schedule surveys and reminders, enhancing the efficiency of the surveys and timely data collection. The platform is accessible across various devices and operating systems, ensuring that respondents can participate in surveys seamlessly.

What do you dislike most about this product?

For analysts requiring advanced statistical analysis, Zoho Survey's capabilities might be somewhat limited. Integrating with external analysis tools may be necessary for more sophisticated insights. Use advanced tools to visualize survey responses in detail.

What recommendations would you give to someone considering this product?

We highly recommend Zoho Survey as an exceptional online platform for companies that require a robust system for creating and sharing surveys. Zoho Survey is an excellent tool for collecting customer and user feedback. Zoho Survey prioritizes data security with secure encryption protocols and keeps confidential customer information secure. It provides industry-specific templates that we can use to create surveys faster based on our particular areas. The functionality of Zoho Survey is regularly upgraded with new features and updates. Moreover, the platform is continually enhanced to meet the evolving needs of the industry and user feedback.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Petar'Barnes T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

User-Friendly Interface

Likeliness to Recommend

10 /10

What differentiates Zoho Survey from other similar products?

Zoho Survey distinguishes itself with a strong focus on user experience. This platform's design prioritizes simplicity without sacrificing functionality that is making it an attractive choice for users who value a smooth and efficient survey creation process.

What is your favorite aspect of this product?

Zoho Survey seamlessly integrates with other Zoho applications that is providing users with a comprehensive suite for data management. It has the ability to sync survey data with Zoho CRM or Zoho Analytics enhances the overall efficiency of data utilization for businesses.

What do you dislike most about this product?

Despite offering customization options, Zoho Survey has some design constraints. Users may find certain design elements less flexible compared to other survey platforms, limiting the extent to which they can tailor the visual aspects of their surveys.

What recommendations would you give to someone considering this product?

This platform's overall performance and focus on user experience make it a valuable tool for businesses seeking reliable and efficient survey solutions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Unleashing the Power of User Feedback.

Likeliness to Recommend

10 /10

What differentiates Zoho Survey from other similar products?

Zoho Survey's integration capabilities set it apart. The seamless connection with other Zoho applications creates a unified ecosystem for businesses, streamlining data management and providing a cohesive experience for users familiar with the Zoho suite.

What is your favorite aspect of this product?

Zoho Survey stands out for its intuitive and user-friendly interface. Navigating the platform is a breeze, making it accessible for users with varying levels of technical expertise. The straightforward design enhances the survey creation process.

What recommendations would you give to someone considering this product?

Zoho Survey emerges as a strong contender in the realm of survey platforms, offering a user-friendly interface, robust customization options, and seamless integration within the Zoho ecosystem.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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