Zoho Vault Logo
Zoho Vault Logo
Zoho

Zoho Vault

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zoho Vault
8.2 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

93 Plan to Renew

4
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 85

Vault for Each User

89

End User Self Serve

88

Credential Management

88

Access From Multiple Devices

86

Multi-Factor Authentication (MFA)

85

Password Generator

85

Autosave and Autofill

85

Work and Personal

85

Encryption and Decryption

85

Team Management

83

Policy Engine and Enforcements

82

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Ease of Implementation

84

Quality of Features

83

Business Value Created

83

Ease of Data Integration

82

Ease of Customization

82

Availability and Quality of Training

79

Vendor Support

79

Breadth of Features

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Zoho Vault Reviews

Darryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Zoho Vault 2022.

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

A password vault can be used by anyone, but not every vault is created equal. Having the ability to share passwords for common applications, which isn't always available in all products, has definitely been a benefit. Our company's passwords are safely stored in Zoho vault. Passwords are encrypted and stored in a vault with strong security. It's a convenient way to keep track of and protect our passwords.

What is your favorite aspect of this product?

Among the features of Zoho vault is a password manager that allows us to share and log in to our accounts, as well as the ability to store unlimited passwords and notes. We get a Password Assessment Report in the mail every day. I like the shared passwords (secrets) feature that allows team members to share passwords that they frequently use. We have a lot of joint accounts in my company, so a feature like this would be very useful.

What do you dislike most about this product?

I'm not sure if there's anything I dislike about Vault, other than the Zoho web interface's tendency to take me to informational pages rather than the browser web portal aesthetics. It could benefit from an upgrade to improve the user's overall experience.

What recommendations would you give to someone considering this product?

An extremely secure password management tool. Even with two-factor authentication enabled, the app is simple to use. Good deal. It's simple to use if you use the browser extension. Zoho Vault currently holds more than 400 business passwords. You don't have to worry about syncing between Android, iOS, Windows, and macOS devices.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Sheryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best Password Manager

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

My colleagues and I may share passwords without jeopardizing data security. Prior to utilizing Zoho Vault, I was prone to either using the same password for all of my accounts or not using a password at all. I can make really secure passwords without having to worry about remembering them all. Zoho Vault additionally includes a password generator that generates passwords that meet account-specific restrictions.

What is your favorite aspect of this product?

The password-protection and encryption capabilities of Zoho Vault are arguably the most useful. This is a significant benefit, particularly if you have many accounts with different passwords. It simplifies my daily routine and makes it simple to share passwords with others. When you are on the relevant connection, it instantly fetches the data from the vault, which also aids in detecting when a scammer is attempting to phish your accounts

What do you dislike most about this product?

If you forget the Zoho Vault master password, the authentication process will be complicated. Even if it succeeds, it will delete all of your previously saved passwords, which might be an issue if you don't have a backup. Another point I dislike is that you have to download the extension in order for it to work properly.

What recommendations would you give to someone considering this product?

I can suggest it because we've stored a lot of passwords in Zoho Vault for commercial purposes so far easily sync across devices, and you may try zoho vault for free to see whether you like it, so you can decide for yourself with little effort and no money invested. It's so cheap that you could give it a try for a few months and lose nothing.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Laura C.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to setup and use with your team.

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

It is at a lower price point and it does more things with a team setup.

What is your favorite aspect of this product?

Easy to setup and use. It is available on multiple devices.

What do you dislike most about this product?

There is nothing I dislike about this product.

What recommendations would you give to someone considering this product?

It is an excellent product for team password management. It is easy to add or remove employees. Never lose data again because you do not have the password.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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