Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Zoom Spaces
8.0 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

88 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 79

Streaming/Broadcast

81

Centralized Display Management

81

Security

79

Integration

79

Content Management

78

Mobile Access

78

Access Permissions Management

77

Extensibility

76

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

80

Vendor Support

78

Ease of Data Integration

77

Breadth of Features

76

Ease of Customization

72

Zoom Spaces Reviews

Nidia M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Immersive Experiences, Crafting Brand Narratives

Likeliness to Recommend

8 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces lets teams work together in real time to create digital displays. It shares content easily, so users get the same great experience on any device or location.

What is your favorite aspect of this product?

The platform lets you create branded digital spaces that target audiences will like. Its content management system makes it easy to schedule product launches and promotions.

What do you dislike most about this product?

Zoom Spaces is good at making digital displays, but its analytics could be better. Knowing more about how people engage with your content, how long they spend looking at it, and how they interact with it will help you make your marketing more effective.

What recommendations would you give to someone considering this product?

I've seen how Zoom Spaces can create immersive brand experiences in global marketing and e-commerce. Its digital displays have engaged global audiences, making product launches and promotions more engaging. The platform's real-time tools have made it easy for different teams and countries to work together and create great results. While better analytics would help us make better decisions, Zoom Spaces is still a great tool for reaching global audiences and creating marketing campaigns that connect with people around the world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cristina C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

facilitates participation in meetings.

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

With the help of its many features and functions, I've been able to enhance my remote connections and create a contemporary workstation with superb HD audio and video.

What is your favorite aspect of this product?

I enjoy being able to connect in real time, how easy it is to set up a meeting space, and how meetings allow us to exchange ideas and crucial information for projects.

What do you dislike most about this product?

nothing at all; the user interface is attractive, the platform is straightforward and easy to use, and these capabilities enable us to enhance productivity and foster open communication with the team.

What recommendations would you give to someone considering this product?

I would suggest this product since it includes an artificial intelligence directory that gives me access to multiple cameras for meetings, allows me to produce transmissions, and allows me to connect from any location using a laptop or mobile device.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashley S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Commonly used, recognizable

Likeliness to Recommend

8 /10

What differentiates Zoom Spaces from other similar products?

Zoom took off during Covid and it is an easily recognizable brand that has built a reputation for being used by many businesses.

What is your favorite aspect of this product?

it is easy to use and navigate. It has a simple layout so it's not like it's easy to get confused as to what features do what.

What do you dislike most about this product?

Some updates take a long time and pop up at the last minute.

What recommendations would you give to someone considering this product?

Use Zoom space for its ease of use and the reputation of the brand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service