Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.1 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

89 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

4% Negative
2% Neutral
94% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 79

Corporate and Internal Communication

88

Streaming/Broadcast

81

Centralized Display Management

80

Security

80

Integration

79

Access Permissions Management

78

Mobile Access

78

Content Management

78

Extensibility

75

Cloud-Based

75

Device Management

75

Vendor Capability Ratings

Average 79

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Quality of Features

79

Business Value Created

79

Ease of Data Integration

77

Vendor Support

77

Breadth of Features

77

Ease of Customization

71

Zoom Spaces Reviews

Zulma Q.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Data-Driven Transparency, Keeping Teams Informed

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces' unique feature is its digital canvas with multimedia and interactive videoconferencing. Documents, spreadsheets, presentations, and live data dashboards can be seen together in one place.

What is your favorite aspect of this product?

Zoom Spaces lets us share and get feedback on important information in a new way. Zoom Spaces lets users work together on documents in real time. Any team member can highlight, mark up, and comment on any type of content. We build insights through analysis.

What do you dislike most about this product?

As workspaces get more annotations and data layers, more granular access and visibility controls could be useful. For example, letting users create workspaces with different permissions could help them work together more effectively.

What recommendations would you give to someone considering this product?

Our digital signage board, activated through Zoom Spaces, is the heart of our intelligence center. Dashboards show real-time data, KPIs, and trends. The workspace's persistent state helps us find and fix problems. We become part of the data flow. Zoom Spaces has brought our operations together. We have gone beyond individual spreadsheets and information silos. Our insights, recommendations, and actions come together as one.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Nidia M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Immersive Experiences, Crafting Brand Narratives

Likeliness to Recommend

8 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces lets teams work together in real time to create digital displays. It shares content easily, so users get the same great experience on any device or location.

What is your favorite aspect of this product?

The platform lets you create branded digital spaces that target audiences will like. Its content management system makes it easy to schedule product launches and promotions.

What do you dislike most about this product?

Zoom Spaces is good at making digital displays, but its analytics could be better. Knowing more about how people engage with your content, how long they spend looking at it, and how they interact with it will help you make your marketing more effective.

What recommendations would you give to someone considering this product?

I've seen how Zoom Spaces can create immersive brand experiences in global marketing and e-commerce. Its digital displays have engaged global audiences, making product launches and promotions more engaging. The platform's real-time tools have made it easy for different teams and countries to work together and create great results. While better analytics would help us make better decisions, Zoom Spaces is still a great tool for reaching global audiences and creating marketing campaigns that connect with people around the world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cristina C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

facilitates participation in meetings.

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

With the help of its many features and functions, I've been able to enhance my remote connections and create a contemporary workstation with superb HD audio and video.

What is your favorite aspect of this product?

I enjoy being able to connect in real time, how easy it is to set up a meeting space, and how meetings allow us to exchange ideas and crucial information for projects.

What do you dislike most about this product?

nothing at all; the user interface is attractive, the platform is straightforward and easy to use, and these capabilities enable us to enhance productivity and foster open communication with the team.

What recommendations would you give to someone considering this product?

I would suggest this product since it includes an artificial intelligence directory that gives me access to multiple cameras for meetings, allows me to produce transmissions, and allows me to connect from any location using a laptop or mobile device.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity