Zoom Video Communications, Inc.

Zoom Spaces

Composite Score

8.1 /10

CX Score

8.3 /10

49 Reviews Write a Review

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What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details

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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

89 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

4% Negative

2% Neutral

94% Positive

Pros

Client Friendly Policies
Trustworthy
Efficient Service
Respectful

Feature Ratings

Average 79

Corporate and Internal Communication

Streaming/Broadcast

Centralized Display Management

Security

Integration

Access Permissions Management

Mobile Access

Content Management

Extensibility

Cloud-Based

Device Management

Vendor Capability Ratings

Average 79

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization

Zoom Spaces Reviews

Emna N.

Role: C-Level
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

All Capabilities to Do Great Things in Simple Way

Likeliness to Recommend

10 /10

What differentiates Zoom Spaces from other similar products?

Easy to schedule and manage face-to-face meetings.

What is your favorite aspect of this product?

Ability to put global team in one page.

What do you dislike most about this product?

No network,no service.

What recommendations would you give to someone considering this product?

Effectiveness in controlling global team

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Temitope Justina T.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Nice features, suitable for sales team conference

Likeliness to Recommend

10 /10

What differentiates Zoom Spaces from other similar products?

Web and video features are working effectively, the videos are very clear during meetings

What is your favorite aspect of this product?

Web and video conference features

What do you dislike most about this product?

Nothing for now

What recommendations would you give to someone considering this product?

I highly recommend the web and video conference features, they're very swift in response.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sasha T.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Catalyzing the impact of a campaign

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces lets us preview and socialize upcoming initiatives in new ways. But Zoom Spaces is more than just digital signage. Stakeholders can join and navigate these experiences with me. I can add videos, product demos, campaign mood boards, and more to create richly contextual virtual display environments.

What is your favorite aspect of this product?

I can highlight, annotate, and guide walkthroughs, all while getting feedback. As workspaces get more annotations and insights, flexible permissions could be useful. For example, I could give certain partners more access to the platform. The experience is perfect for our audiences.

What do you dislike most about this product?

Static presentations often fail to spark engagement, but with Zoom Spaces, I've been able to combine all promotional and launch assets into digital showcases. Stakeholders don't just see a preview. I immerse them in a showcase that fully illuminates our vision and plans.

What recommendations would you give to someone considering this product?

As marketers, we create stories about our initiatives. But these great ideas didn't work well in presentations. With Zoom Spaces, I can now show my stakeholders what I've created in a way that's more engaging and realistic. The strategy takes effect right away, uniting our entire marketing team and getting them to work together.

Pros

Performance Enhancing
Enables Productivity
Inspires Innovation
Saves Time

Zoom Spaces

What is Zoom Spaces?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoom Spaces Ratings

85 Likeliness to Recommend

89 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Zoom Spaces?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Corporate and Internal Communication Ability for a company to visually communicate and deliver corporate news, updates, mission-critical information, employee recognition, meeting space, room etc

Streaming/Broadcast The ability broadcast live content from a wide range of sources, such as Microsoft Teams, Zoom, and YouTube Live, etc.

Centralized Display Management The ability to manage all digital signage from a centralized SaaS platform.

Security Ability to present directly from local content (intranet) as opposed uploading content to vendor's site.

Integration The ability to connect to a wide range of displays with minimal additional hardware requirements. Hardware agnostic solutions are ideal.

Access Permissions Management The ability to control user access permissions, and to assign “curators” for managing display content.

Mobile Access Ability to manage displays and display content via mobile device (Phone, Tablet, etc.).

Content Management The ability to centrally store or manage content shared on the displays.

Extensibility The ability easily to add or subtract managed displays without impacting the overall system.

Cloud-Based The system provides a cloud-based option.

Device Management Ability to manage digital media player devices, view the status of players via a dashboard, assign IP addresses, and update software.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Zoom Spaces Reviews

Emna N.

All Capabilities to Do Great Things in Simple Way

Likeliness to Recommend

Pros

Temitope Justina T.

Nice features, suitable for sales team conference

Likeliness to Recommend

Pros

Sasha T.

Catalyzing the impact of a campaign

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

Feature Ratings

Corporate and Internal Communication

Streaming/Broadcast

Centralized Display Management

Security

Integration

Access Permissions Management

Mobile Access

Content Management

Extensibility

Cloud-Based

Device Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization