Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Zoom Spaces
8.0 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

88 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 79

Streaming/Broadcast

81

Centralized Display Management

81

Security

79

Integration

79

Content Management

78

Mobile Access

78

Access Permissions Management

77

Extensibility

76

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

80

Vendor Support

78

Ease of Data Integration

77

Breadth of Features

76

Ease of Customization

72

Zoom Spaces Reviews

Madeline P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Incredible Platform

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces stands out due to its integration with the broader Zoom ecosystem, including Zoom Meetings, Zoom Rooms, and Zoom Team Chat. This integration allows for a seamless user experience and centralized management of various communication and collaboration tools

What is your favorite aspect of this product?

Zoom Spaces offers various features that enhance collaboration, such as dynamic layouts, AI workspace finders, and virtual receptions. These tools improves team efficiency and communication

What do you dislike most about this product?

For smaller businesses or startups, the cost of implementing Zoom Spaces might be prohibitive. The comprehensive suite of tools and features comes at a premium, which may not be justified for all organizations

What recommendations would you give to someone considering this product?

Implement third-party reporting solutions that can pull data from Zoom Spaces and generate customized reports tailored to your specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mansi J.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2024

It’s okay, not so great

Likeliness to Recommend

6 /10

What differentiates Zoom Spaces from other similar products?

I think the only thing is that it’s an old platform so people are familiar with jt

What is your favorite aspect of this product?

I guess it’s easy to use

What do you dislike most about this product?

It’s too basic

What recommendations would you give to someone considering this product?

If you want something simple go for it

Pros

  • Performance Enhancing
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Cons

  • Less Reliable
  • Commodity Features
  • Less Effective Service
  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2024

fantastic product!

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Efficient Service