Zoom Video Communications, Inc.

Zoom Spaces

Composite Score

8.1 /10

CX Score

8.3 /10

49 Reviews Write a Review

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What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details

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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

89 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

4% Negative

2% Neutral

94% Positive

Pros

Client Friendly Policies
Trustworthy
Efficient Service
Respectful

Feature Ratings

Average 79

Corporate and Internal Communication

Streaming/Broadcast

Centralized Display Management

Security

Integration

Access Permissions Management

Mobile Access

Content Management

Extensibility

Cloud-Based

Device Management

Vendor Capability Ratings

Average 79

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization

Zoom Spaces Reviews

Francisco M.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Ease to Use, but without much integration

Likeliness to Recommend

10 /10

What differentiates Zoom Spaces from other similar products?

Ease to access

What is your favorite aspect of this product?

Ease to magament the access for other users and no-users

What do you dislike most about this product?

i can't integrate with another applications so ease

What recommendations would you give to someone considering this product?

It's a fast and universality app to your work, classes or daily life

Pros

Helps Innovate
Enables Productivity
Efficient Service
Effective Service

Cons

Commodity Features

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2023

Fantastic way to display content on screens

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mohd M.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Zoom Rooms: Seamless Video Conferencing Solutions

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom Rooms offers a comprehensive video conferencing solution with a range of features and benefits that are not available in other similar products. These include: • It is extremely easy to set up and use, helping users to quickly get started with video conferencing. • It offers a full suite of features and customization options, from video and audio quality to room layout, to make it fit any environment. • It is cloud-based, meaning no hardware or software installation is necessary. • It offers a range of hardware options to suit different budgets. • It provides a secure environment to ensure confidential conversations remain secure.

What is your favorite aspect of this product?

My favorite aspect of Zoom Rooms is the ability to easily join meetings from any device and to have access to a wide range of features like screen sharing, whiteboarding, and breakout rooms. It makes it easy to collaborate with remote colleagues, and I can also use it to stay connected with family and friends.

What do you dislike most about this product?

One of the biggest drawbacks to Zoom Rooms is the lack of customization options. There are very few options available for optimizing the user experience, such as changing the background, adding custom images and logos, or customizing the layout. Additionally, the user interface can feel clunky and outdated, and the audio and video quality can be spotty at times.

What recommendations would you give to someone considering this product?

1. Make sure your hardware and software are compatible with Zoom Rooms before investing in it. 2. Ensure that your bandwidth is sufficient to accommodate the number of participants you expect to join your Zoom Rooms. 3. Familiarize yourself with Zoom Rooms’ features, such as the virtual background, whiteboard, and breakout room capabilities, to ensure that the platform meets your needs. 4. Test Zoom Rooms with a few participants to ensure the audio and video quality is up to your standards. 5. Consider investing in additional hardware such as cameras, microphones, and speakers to improve the overall experience.

Pros

Reliable
Enables Productivity
Unique Features
Saves Time

Zoom Spaces

What is Zoom Spaces?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoom Spaces Ratings

85 Likeliness to Recommend

89 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Zoom Spaces?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Corporate and Internal Communication Ability for a company to visually communicate and deliver corporate news, updates, mission-critical information, employee recognition, meeting space, room etc

Streaming/Broadcast The ability broadcast live content from a wide range of sources, such as Microsoft Teams, Zoom, and YouTube Live, etc.

Centralized Display Management The ability to manage all digital signage from a centralized SaaS platform.

Security Ability to present directly from local content (intranet) as opposed uploading content to vendor's site.

Integration The ability to connect to a wide range of displays with minimal additional hardware requirements. Hardware agnostic solutions are ideal.

Access Permissions Management The ability to control user access permissions, and to assign “curators” for managing display content.

Mobile Access Ability to manage displays and display content via mobile device (Phone, Tablet, etc.).

Content Management The ability to centrally store or manage content shared on the displays.

Extensibility The ability easily to add or subtract managed displays without impacting the overall system.

Cloud-Based The system provides a cloud-based option.

Device Management Ability to manage digital media player devices, view the status of players via a dashboard, assign IP addresses, and update software.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Zoom Spaces Reviews

Francisco M.

Ease to Use, but without much integration

Likeliness to Recommend

Pros

Cons

Fantastic way to display content on screens

Likeliness to Recommend

Pros

Mohd M.

Zoom Rooms: Seamless Video Conferencing Solutions

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

Feature Ratings

Corporate and Internal Communication

Streaming/Broadcast

Centralized Display Management

Security

Integration

Access Permissions Management

Mobile Access

Content Management

Extensibility

Cloud-Based

Device Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization