ZoomInfo Sales Logo
ZoomInfo Sales Logo
ZoomInfo

ZoomInfo Sales

Composite Score
8.3 /10
CX Score
8.4 /10

What is ZoomInfo Sales?

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. ZoomInfo Sales layer additional tools on top of that intelligence—such as conversation intelligence, sales engagement, and data orchestration—to help you engage with prospects and customers. By integrating all of these tools with the other key systems you use, your go-to-market teams will be more prepared and well equipped to close more deals and hit their number.

Company Details


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ZoomInfo Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZoomInfo Sales.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

88 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZoomInfo Sales?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Respectful
  • Helps Innovate

Feature Ratings

Average 81

CRM Integration

85

List Building

83

Lead Mining

82

Lead Profiles

82

Contact Database

81

Workflow Management

80

Website Form

79

Data Enrichment

78

Reporting

75

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Ease of Implementation

83

Business Value Created

83

Ease of IT Administration

82

Breadth of Features

82

Usability and Intuitiveness

79

Availability and Quality of Training

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Ease of Customization

74

Vendor Support

74

ZoomInfo Sales Reviews

Scott H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

The best people datasource

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Zoominfo by far has the best data in regards to people. Business emails, business phone numbers, personal cell phone numbers, etc, it has always been the best source for this data. In particular when it comes to upper management. Their breadth of Accounts and Account data is top-notch as well. And if you need even more Account data you can engage their DaaS team (data as a service); they will provide you with tons more data not in the Zoominfo platform.

What is your favorite aspect of this product?

The cleanliness of the data is my favorite aspect of Zoominfo, but also the flexibility from an administration perspective. Its also a very intuitive tool to use from an end-user perspective.

What do you dislike most about this product?

There isn't much I dislike about the product. The only thing I'd like to see improved is in regards to "duplicate" Account / Contact / Lead creation. I'd like more flexibility in regard to the settings here. Aside from that, nothing else.

What recommendations would you give to someone considering this product?

Ask for a demo, you'll love the tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Abigail (Abby) M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Accurate data and easy to use. Minor drawbacks.

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Ease of pulling lists, minimal list clean up and data is usually accurate. The platform is also very easy to use. Just wish you could search by counties.

What is your favorite aspect of this product?

Accurate data

What do you dislike most about this product?

Unable to search by counties, difficult to pinpoint geographical area.

What recommendations would you give to someone considering this product?

Try it and use it before committing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Friendly Negotiation

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

The best data available

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

BY FAR they have the best integration with Salesforce, and the best Company and People data. They also have integrations with other tools like Outreach, so you can export people directly from Zoominfo to an Outreach sequence. We also love the Chrome Extension, it sits on top of Sales Navigator for example, and as we find great linkedin contacts, we can use the Chrome extension to get their contact information and push to Salesforce with ease.

What is your favorite aspect of this product?

It's so simple to use, very well built out, UI is clean, the administration is awesome, and the data is just the best. Hand down a must needed tool for anyone targeting enterprises.

What do you dislike most about this product?

I would love an easier way to import "duplicate" records. Today if you have Contact A in your CRM at Company A, in Zoominfo if that Contact changes companies Zoominfo updates their record, but we don't want it to update Contact A in our CRM-- we'd rather create a new Contact, Contact B, in our CRM. This is difficult to do with Zoominfo b/c even if we try to create as a new Contact we hit duplicate detection rules

What recommendations would you give to someone considering this product?

try before you buy!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy