ZoomInfo Sales Logo
ZoomInfo Sales Logo
ZoomInfo

ZoomInfo Sales

Composite Score
8.2 /10
CX Score
8.2 /10

What is ZoomInfo Sales?

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. ZoomInfo Sales layer additional tools on top of that intelligence—such as conversation intelligence, sales engagement, and data orchestration—to help you engage with prospects and customers. By integrating all of these tools with the other key systems you use, your go-to-market teams will be more prepared and well equipped to close more deals and hit their number.

Company Details


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ZoomInfo Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZoomInfo Sales.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZoomInfo Sales?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate
  • Respectful

Feature Ratings

Average 80

CRM Integration

84

List Building

82

Lead Profiles

82

Lead Mining

81

Contact Database

80

Workflow Management

80

Website Form

79

Data Enrichment

78

Reporting

75

Vendor Capability Ratings

Average 79

Ease of Data Integration

85

Business Value Created

82

Ease of Implementation

82

Ease of IT Administration

82

Breadth of Features

81

Usability and Intuitiveness

79

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Quality of Features

76

Vendor Support

75

Ease of Customization

74

ZoomInfo Sales Reviews

Whitney R.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Seriously Incredible, Better than Expected

Likeliness to Recommend

9 /10

What differentiates ZoomInfo Sales from other similar products?

ZoomInfo is incredibly established. They have done and continue to do the hard work to pull in accurate information for sales leaders to use and implement with their teams. I haven't seen a product that does everything as well as ZoomInfo, from the knowledgable and efficient team to the highly functional and invaluable assets within the platform.

What is your favorite aspect of this product?

My favorite aspect of the platform is the advanced search and all the filters within.

What do you dislike most about this product?

I would like to see more groupings per email send out, but I'm still in a learning phase so this might not be an issue and it's human error on my part.

What recommendations would you give to someone considering this product?

My recommendation would be to invest. It's seriously wonderful and has helped create efficiencies in my sales team and their efforts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Renato J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A time-saving platform!

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Undoubtedly, they possess the most comprehensive company and personal data, along with exceptional integration capabilities with Salesforce. Furthermore, they consistently acquire and integrate other tools, like Chorus or Ringlead, aligning their solutions to create a unified platform for managing all sales requirements in one place.

What is your favorite aspect of this product?

ZoomInfo has equipped us with essential components for effectively handling our customer data, enabling us to make informed marketing decisions and drive sales growth. It offers comprehensive contact search features that provide detailed information about contacts. Furthermore, it allows us to create targeted B2B contact lists, facilitating sales and marketing campaigns and promotions.

What do you dislike most about this product?

They lack GDPR compliant people data at this time.

What recommendations would you give to someone considering this product?

While ZoomInfo may come at a higher cost due to the absence of direct competition, the return on investment (ROI) it offers for your organization will make it worthwhile. The valuable insights and data provided by ZoomInfo can significantly impact your business outcomes, enabling you to make informed decisions, target the right prospects, and ultimately drive revenue growth. The ROI generated through enhanced lead generation, improved sales effectiveness, and increased customer engagement will outweigh the initial investment in ZoomInfo.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Almir B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Throughout my extensive sales experience, I have found ZoomInfo to be the most comprehensive solution I have utilized. It offers me in-depth insights into my customers' companies, allowing me to quickly familiarize myself and provide effective account assistance. From enhancing productivity and efficiency to streamlining monitoring processes, ZoomInfo has significantly improved various aspects of my work. Furthermore, the seamless connection to Salesforce ensures smooth integration and uninterrupted workflow.

What is your favorite aspect of this product?

What I find most valuable about the platform are its numerous automatic capabilities, such as auto-dialing and synchronization. The seamless integration between HubSpot's customer relationship management system and ZoomInfo enhances efficiency. Moreover, the inclusion of organizational charts allows me to efficiently filter out irrelevant entries from our existing database, greatly assisting our prospecting endeavors. Additionally, I can easily investigate the interest levels of specific accounts in particular solutions and even identify their physical locations.

What do you dislike most about this product?

One aspect of ZoomInfo that I find inconvenient is the inability to easily return to my original search criteria after clicking on a contact, requiring the use of my browser's "back" button. Additionally, while it is undoubtedly a top-tier solution, ZoomInfo can be costly and lacks certain features, such as a simple method for recording LinkedIn messages. Moreover, I encountered challenges when trying to reach their customer service, and there was an instance where they offered me an outdated version of a service that I had already paid for.

What recommendations would you give to someone considering this product?

The moment you sign up, ZoomInfo is incredibly user-friendly and intuitive to navigate. The training provided is excellent, ensuring that users fully understand and make the most of all the features and capabilities offered. While the pricing may accumulate, ZoomInfo still provides options that cater to those on a tighter budget. I particularly value the real-time add-on that scans the current webpage for relevant contacts, making lead generation even more efficient. Without hesitation, I highly recommend ZoomInfo to anyone in need of lead-generating services.

Pros

  • Performance Enhancing
  • Unique Features
  • Security Protects
  • Helps Innovate

Cons

  • Wastes Time