Zscaler Secure Web Security Logo
Zscaler Secure Web Security Logo
Zscaler, Inc.

Zscaler Secure Web Security

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Zscaler Secure Web Security
7.8 /10

What is Zscaler Secure Web Security?

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.

Company Details


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Awards & Recognition

Zscaler Secure Web Security won the following awards in the Secure Web Gateway category

Zscaler Secure Web Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Secure Web Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Secure Web Security?

3% Negative
10% Neutral
87% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 80

URL Filtering

88

URL Categorization

87

Rule Based Policy Engine

82

Bandwidth Utilization Management

82

SSL Scanning

81

Sandboxing

81

Unified Management Interface

81

Application Control

80

Analytics and Reporting

79

Malware Detection

79

Directory Integration

78

Vendor Capability Ratings

Average 77

Quality of Features

83

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of Implementation

77

Ease of IT Administration

77

Breadth of Features

77

Vendor Support

76

Availability and Quality of Training

74

Ease of Customization

71

Ease of Data Integration

71

Zscaler Secure Web Security Reviews

Veeresh P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic Product but very Costly

Likeliness to Recommend

7 /10

What differentiates Zscaler Secure Web Security from other similar products?

1] Zscaler is the full Gartner Magic quadrant leader and many big organizations likes Zscaler than other Tools. 2] Zscaler provides features which are next-level and are constantly upgrading by adding new features 3] Zscaler has their unique partner portal which helps their partners with Learning and Guidance and Training.

What is your favorite aspect of this product?

1] Their unique set of Features as well as this tool is like specifically designed for Security Analysts and Internal Adminstrators. who report to CISOs. As the Service Providers we have got feedback from the Clients that they like this product for SWG Products.

What do you dislike most about this product?

1] They do not have a single centralized product and ZsclaerSecure Web Security is mostly for the SWG it would help if there was a single centralized Solution for the Security Features such as SWG, ZTNA, CASB, DLP, CSPM etc.

What recommendations would you give to someone considering this product?

1] if you have the considerable budget and high money then you must definitely buy this product as well as don't forget to ask for their Partner Portal access for the Training and Learning purposes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Wastes Time
  • Less Generous

Satyam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

"User Friendly" "Cost Effective" "Fearturefull"

Likeliness to Recommend

8 /10

What differentiates Zscaler Secure Web Security from other similar products?

1. Cloud-Native Architecture. 2.Global Security Intelligence. 3.Comprehensive Security Stack. 4.Scalability and Performance. 5. Simplified Management and Deployment. 6. Zero Trust Security Model. Overall, Zscaler Secure Web Security stands out from other similar products due to its cloud-native architecture, global threat intelligence, comprehensive security stack, scalability, simplified management, and adherence to the Zero Trust security model. These factors contribute to its effectiveness in protecting organizations against advanced cyber threats in today's dynamic threat landscape.

What is your favorite aspect of this product?

Effective Security: Many users praise Zscaler Secure Web Security for its effectiveness in protecting against web-based threats. They highlight its ability to detect and prevent various types of malware, phishing attempts, and other malicious activities. Scalability: Users often appreciate the scalability of Zscaler Secure Web Security, noting its ability to accommodate growing network traffic and user counts without sacrificing performance or security. Ease of Management: Some users find Zscaler Secure Web Security easy to manage, thanks to its intuitive interface and centralized management capabilities.

What do you dislike most about this product?

Cost: One of the most common complaints about Zscaler Secure Web Security is its pricing. Some users find it expensive compared to alternative solutions, particularly for smaller organizations with limited budgets. They may feel that the cost outweighs the perceived value or that it is not competitive with other offerings in the market. Complexity: While Zscaler Secure Web Security offers a comprehensive set of features, some users find the platform to be complex or difficult to configure and manage. They may encounter a learning curve when setting up policies or integrating the solution with existing infrastructure.

What recommendations would you give to someone considering this product?

1. Assess Your Needs. 2. Compare Pricing. 3. Conduct a Proof of Concept. 4. Evaluate Integration. 5. Review Support Options. 6. Consider Scalability. 7. Security Policies and Customization. 8. Stay Informed. 9. Seek Feedback: Reach out to other organizations that have implemented Zscaler Secure Web Security to gather insights and feedback on their experiences. Consider joining industry forums or user groups to learn from others' experiences. By following these recommendations, you can make a well-informed decision about whether Zscaler Secure Web Security is the right solution for your organization's web security needs.

Pros

  • Reliable
  • Saves Time
  • Client Friendly Policies
  • Generous Negotitation

Ajeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing