Zscaler Secure Web Security Logo
Zscaler Secure Web Security Logo
Zscaler, Inc.

Zscaler Secure Web Security

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Zscaler Secure Web Security
7.7 /10

What is Zscaler Secure Web Security?

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.

Company Details


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Awards & Recognition

Zscaler Secure Web Security won the following awards in the Secure Web Gateway category

Zscaler Secure Web Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Secure Web Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

91 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Secure Web Security?

3% Negative
10% Neutral
87% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 79

URL Filtering

88

URL Categorization

86

Rule Based Policy Engine

81

Bandwidth Utilization Management

81

SSL Scanning

80

Unified Management Interface

80

Sandboxing

80

Application Control

79

Analytics and Reporting

78

Malware Detection

78

Directory Integration

77

Vendor Capability Ratings

Average 76

Quality of Features

83

Business Value Created

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

77

Ease of Implementation

76

Breadth of Features

76

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

74

Ease of Customization

71

Ease of Data Integration

69

Zscaler Secure Web Security Reviews

Satyam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

"User Friendly" "Cost Effective" "Fearturefull"

Likeliness to Recommend

8 /10

What differentiates Zscaler Secure Web Security from other similar products?

1. Cloud-Native Architecture. 2.Global Security Intelligence. 3.Comprehensive Security Stack. 4.Scalability and Performance. 5. Simplified Management and Deployment. 6. Zero Trust Security Model. Overall, Zscaler Secure Web Security stands out from other similar products due to its cloud-native architecture, global threat intelligence, comprehensive security stack, scalability, simplified management, and adherence to the Zero Trust security model. These factors contribute to its effectiveness in protecting organizations against advanced cyber threats in today's dynamic threat landscape.

What is your favorite aspect of this product?

Effective Security: Many users praise Zscaler Secure Web Security for its effectiveness in protecting against web-based threats. They highlight its ability to detect and prevent various types of malware, phishing attempts, and other malicious activities. Scalability: Users often appreciate the scalability of Zscaler Secure Web Security, noting its ability to accommodate growing network traffic and user counts without sacrificing performance or security. Ease of Management: Some users find Zscaler Secure Web Security easy to manage, thanks to its intuitive interface and centralized management capabilities.

What do you dislike most about this product?

Cost: One of the most common complaints about Zscaler Secure Web Security is its pricing. Some users find it expensive compared to alternative solutions, particularly for smaller organizations with limited budgets. They may feel that the cost outweighs the perceived value or that it is not competitive with other offerings in the market. Complexity: While Zscaler Secure Web Security offers a comprehensive set of features, some users find the platform to be complex or difficult to configure and manage. They may encounter a learning curve when setting up policies or integrating the solution with existing infrastructure.

What recommendations would you give to someone considering this product?

1. Assess Your Needs. 2. Compare Pricing. 3. Conduct a Proof of Concept. 4. Evaluate Integration. 5. Review Support Options. 6. Consider Scalability. 7. Security Policies and Customization. 8. Stay Informed. 9. Seek Feedback: Reach out to other organizations that have implemented Zscaler Secure Web Security to gather insights and feedback on their experiences. Consider joining industry forums or user groups to learn from others' experiences. By following these recommendations, you can make a well-informed decision about whether Zscaler Secure Web Security is the right solution for your organization's web security needs.

Pros

  • Reliable
  • Saves Time
  • Client Friendly Policies
  • Generous Negotitation

Ajeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nachiket P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Best application for Corporate Internet Security

Likeliness to Recommend

10 /10

What differentiates Zscaler Secure Web Security from other similar products?

ZScaler Web Security provides monitored internet connection and security avoids data leakage to the Cloud caused due to providing corporate data to online cloud applications by employees, and also provides minimal notifications to the end-users. The fact that all of these are provided by a single platform is what sets ZScaler Web Security apart from other similar products in the market.

What is your favorite aspect of this product?

The best thing I like about ZScaler Web Security is that it keeps my Internet browsing secure. I can safely browse the Internet without worrying about the consequences of browsing a website since ZScaler Internet security has been enabled. It warns me in case I would be entering a potentially dangerous website, and protects my system from the entry of viruses. To add to this, there are minimal notifications from ZS

What do you dislike most about this product?

There is nothing as such that I dislike in Zscaler Web Security. Though, I would like to suggest an enhancement in the visuals of the application. The current visuals are pretty plain. Maybe the visuals can be enhanced by providing a better User Interface like that of its competitors like Avira and Kaspersky. Another enhancement I would suggest is the inclusion of periodic Internet security reports for the end-user as well, to help provide transparency about the working efficiency of ZScaler Web Security.

What recommendations would you give to someone considering this product?

I would recommend all corporates to use ZScaler Web Security as it is really helpful for safe browsing of the Internet. In this day and age, it becomes difficult to understand which websites are secure and which are not. ZScaler Web Security is an intelligent tool that helps monitor data upload/download and ensures that data is not shared with unsafe websites either purposefully / by some mistake.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation