

What is Zscaler Secure Web Security?
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zscaler Secure Web Security?
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
URL Filtering
URL Categorization
Rule Based Policy Engine
Bandwidth Utilization Management
SSL Scanning
Sandboxing
Unified Management Interface
Application Control
Analytics and Reporting
Malware Detection
Directory Integration
Vendor Capability Ratings
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Zscaler Secure Web Security Reviews
Veeresh P.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2024
Fantastic Product but very Costly
Likeliness to Recommend
What differentiates Zscaler Secure Web Security from other similar products?
1] Zscaler is the full Gartner Magic quadrant leader and many big organizations likes Zscaler than other Tools. 2] Zscaler provides features which are next-level and are constantly upgrading by adding new features 3] Zscaler has their unique partner portal which helps their partners with Learning and Guidance and Training.
What is your favorite aspect of this product?
1] Their unique set of Features as well as this tool is like specifically designed for Security Analysts and Internal Adminstrators. who report to CISOs. As the Service Providers we have got feedback from the Clients that they like this product for SWG Products.
What do you dislike most about this product?
1] They do not have a single centralized product and ZsclaerSecure Web Security is mostly for the SWG it would help if there was a single centralized Solution for the Security Features such as SWG, ZTNA, CASB, DLP, CSPM etc.
What recommendations would you give to someone considering this product?
1] if you have the considerable budget and high money then you must definitely buy this product as well as don't forget to ask for their Partner Portal access for the Training and Learning purposes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
- Wastes Time
- Less Generous
Please tell us why you think this review should be flagged.
Satyam K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
"User Friendly" "Cost Effective" "Fearturefull"
Likeliness to Recommend
What differentiates Zscaler Secure Web Security from other similar products?
1. Cloud-Native Architecture. 2.Global Security Intelligence. 3.Comprehensive Security Stack. 4.Scalability and Performance. 5. Simplified Management and Deployment. 6. Zero Trust Security Model. Overall, Zscaler Secure Web Security stands out from other similar products due to its cloud-native architecture, global threat intelligence, comprehensive security stack, scalability, simplified management, and adherence to the Zero Trust security model. These factors contribute to its effectiveness in protecting organizations against advanced cyber threats in today's dynamic threat landscape.
What is your favorite aspect of this product?
Effective Security: Many users praise Zscaler Secure Web Security for its effectiveness in protecting against web-based threats. They highlight its ability to detect and prevent various types of malware, phishing attempts, and other malicious activities. Scalability: Users often appreciate the scalability of Zscaler Secure Web Security, noting its ability to accommodate growing network traffic and user counts without sacrificing performance or security. Ease of Management: Some users find Zscaler Secure Web Security easy to manage, thanks to its intuitive interface and centralized management capabilities.
What do you dislike most about this product?
Cost: One of the most common complaints about Zscaler Secure Web Security is its pricing. Some users find it expensive compared to alternative solutions, particularly for smaller organizations with limited budgets. They may feel that the cost outweighs the perceived value or that it is not competitive with other offerings in the market. Complexity: While Zscaler Secure Web Security offers a comprehensive set of features, some users find the platform to be complex or difficult to configure and manage. They may encounter a learning curve when setting up policies or integrating the solution with existing infrastructure.
What recommendations would you give to someone considering this product?
1. Assess Your Needs. 2. Compare Pricing. 3. Conduct a Proof of Concept. 4. Evaluate Integration. 5. Review Support Options. 6. Consider Scalability. 7. Security Policies and Customization. 8. Stay Informed. 9. Seek Feedback: Reach out to other organizations that have implemented Zscaler Secure Web Security to gather insights and feedback on their experiences. Consider joining industry forums or user groups to learn from others' experiences. By following these recommendations, you can make a well-informed decision about whether Zscaler Secure Web Security is the right solution for your organization's web security needs.
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Generous Negotitation
Please tell us why you think this review should be flagged.

Ajeet S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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