Emotional Footprint Awards 2025
Data Archiving
SoftwareReviews names Google Vault, Barracuda Message Archiver, Bloomberg Vault, and Dell Data Protection Suite for Archive as Data Archiving Emotional Footprint Award Winners.
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Data Archiving
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Google Vault
Manage, retain, search and export your organization’s email and on-the-record chats.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Barracuda Networks
Barracuda Message Archiver
Cloud-connected message archiving for efficiency and e-discovery Reduce your storage requirements, and comply with regulatory and e-discoveryrequirements easily and effectively. Get secure, long-term storage and backup inthe cloud, and boost user productivity with easy archive access from any device. An Outlook add-in enables combined search across mailboxes and archives. message Archiver automatically finds and imports all your PST files, eliminating the risk of loss.
8.5
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Dell Technologies
Dell Data Protection Suite for Archive
Dell EMC Data Protection Suite for Archive enables organizations to efficiently capture, index, store, manage, retrieve and dispose both structured and unstructured data to meet enterprise needs. It provides seamless access to archive content from email, file, and Microsoft SharePoint. It ultimately helps companies reduce IT, operational, and labor costs, as well as meet both corporate management and regulatory requirements needs.
8.4
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Bloomberg L.P.
Bloomberg Vault
Bloomberg Vault is an integrated compliance and surveillance solution designed to help global financial services firms meet their regulatory obligations and business standards. Vault enables firms to capture, control, archive, reconstruct, and analyze their e-communication, trade, and voice data across the entire trading life cycle on a real time or historic basis.
8.4
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Other Evaluated Vendors
Proofpoint
Proofpoint Archive
Legal and compliance pressures are evolving in the face of today’s data growth. That’s why you need a new approach to your data archiving challenges. Enterprise Archive is a proven, next-generation data archive solution that leverages cloud intelligence for deep insight into your data to reduce cost, complexity, and risk.
8.3
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Exchange Online Archiving
Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.
8.3
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Mimecast Services
Mimecast Cloud Archive
Mimecast Cloud Archive has long set the industry standard for enterprise information archiving, helping to keep corporate knowledge available, protecting and preserving it, all while simplifying management and administration.
8.1
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Microsoft Corporation
Azure Blob Storage
With exabytes of capacity and massive scalability, Blob Storage stores from hundreds to billions of objects in hot, cool, or archive tiers, depending on how often data access is needed. Store any type of unstructured data—images, videos, audio, documents, and more—easily and cost-effectively.
8.1
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Informatica LLC
Informatica Data Archive
Control data growth in production databases and retire legacy applications, while managing retention, ensuring compliance, and retaining access to business data.
7.7
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Actera
Arctera Insight Archiving
Arctera Insight Archiving empowers your organization with seamless, secure data management across all platforms. By leveraging AI-powered capabilities to streamline compliance and eDiscovery, it enables you to effortlessly scale in the cloud while ensuring automated, intelligent data retention. Protect your critical data and optimize efficiency with the proven capabilities of Arctera Insight Archiving.
7.6
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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