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Emotional Footprint Awards 2025

Low-Code Development Tools


SoftwareReviews names Salesforce Platform, Microsoft Power Apps, ServiceNow App Engine, and Zoho Creator as Low-Code Development Tools Emotional Footprint Award Winners.


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Low-Code Development Tools

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Salesforce.com Inc

Salesforce Platform

The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.

9.1

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 94% Positive
Badge Winner
67Reviews

Microsoft Corporation

Microsoft Power Apps

Use Power Automate, a powerful, built-in workflow engine. Quickly automate your workflows, enable business logic to simplify app building, and model your processes across connected data sources and services.

9.1

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
55Reviews

ServiceNow

ServiceNow App Engine

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

8.9

CX Score

CX
Score

+100

Net Emotional Footprint

Net Emotional
Footprint

94

Value Index

VALUE INDEX

0% Negative 100% Positive
Badge Winner
13Reviews

Zoho

Zoho Creator

Zoho Creator is a low-code application development platform that enables users to build powerful and custom applications for their business needs. A user with any level of technical expertise can create functional applications owing to the platform's intuitive interface and short learning curve. Be it a simple task manager or a complex ERP system, you can build any type of tailor-made solutions 10X faster than traditional methods.

8.8

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
24Reviews

Other Evaluated Vendors


OutSystems

OutSystems

OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.

8.5

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

5% Negative 88% Positive
49Reviews

Appian

Appian

Automate complex workflows at the speed of low-code. Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.

8.1

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

4% Negative 90% Positive
21Reviews

Caspio

Caspio

Caspio is an all-in-one platform provides everything you need to build sophisticated cloud applications — all packaged in a simple monthly subscription that automatically scales as your needs grow. Whether you want to improve internal workflows, build a customer-facing portal or launch an entirely new service, Caspio provides feature-rich application development tools for any industry or use case.

8.0

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

3% Negative 89% Positive
17Reviews

Oracle

Oracle APEX

Oracle APEX is a low-code development platform that enables you to build scalable, secure enterprise apps, with world class features, that can be deployed anywhere - cloud or on-premises. APEX provides compelling solutions for a variety of use cases; whether it is simple spreadsheet replacement, or a mission critical enterprise system used by thousands on a daily basis.

7.5

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

6% Negative 87% Positive
10Reviews

For the full list of vendors in this space, click here.

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