Emotional Footprint Awards 2025
Endpoint Protection - Enterprise
SoftwareReviews names ThreatLocker, ThreatDown EDR, Microsoft Defender for Endpoint, ESET Endpoint Security, Sophos Endpoint, and Acronis Cyber Protect Cloud as Endpoint Protection - Enterprise Emotional Footprint Award Winners.
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Endpoint Protection - Enterprise
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
ThreatLocker, Inc.
ThreatLocker
ThreatLocker is an endpoint protection platform (EPP) offering cybersecurity controls to protect businesses from zero-day attacks. Enabling a Zero Trust posture, ThreatLocker operates with a default deny approach to reduce the attack surface and mitigate potential cyber vulnerabilities.
9.3
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Malwarebytes
ThreatDown EDR
ThreatDown EDR (endpoint detection and response) is enriched by Malwarebytes global threat intelligence and its patented remediation engine that removes every trace of malware to prevent reinfection. Seven-day ransomware rollback ensures organizations can turn the clock back on attacks and restore systems.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
ESET
ESET Endpoint Security
Secure your endpoints across multiple platforms and locations with detection for known and emerging threats. Equipped with proactive malware defense and engineered to be light on your systems, endpoint security gives you the protection you need with fewer interruptions and false positives.
8.8
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Defender for Endpoint
Microsoft Defender for Endpoint is an enterprise endpoint security platform designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats. Defender for Endpoint customers need to apply for the Microsoft Threat Experts managed threat hunting service to get proactive Targeted Attack Notifications and to collaborate with experts on demand. Experts on Demand is an add-on service. Targeted Attack Notifications are always included after you have been accepted into Microsoft Threat Experts managed threat hunting service.
8.8
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Sophos
Sophos Endpoint
Sophos Endpoint powered by Intercept X delivers unparalleled protection, stopping advanced attacks before they impact your systems. Powerful endpoint and extended detection and response (EDR/XDR) tools let your organization hunt for, investigate, and respond to suspicious activity and indicators of an attack.
8.7
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Acronis
Acronis Cyber Protect Cloud
With Acronis Cyber Protect Cloud, you can deliver integrated backup, disaster recovery, cybersecurity, and endpoint management at scale, while preserving your margins and streamlining your business operations with powerful automation capabilities and broad integrations.
8.5
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Other Evaluated Vendors
SentinelOne
SentinelOne Singularity Endpoint
One intelligent platform for superior visibility and enterprise-wide prevention, detection, and response across your attack surface, from endpoints and servers to mobile devices.
8.4
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Crowdstrike
Crowdstrike Falcon Platform
The CrowdStrike Falcon platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value.
8.4
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Bitdefender
Bitdefender GravityZone Endpoint Detection and Response
GravityZone Risk Management reduces the attack surface and measurably improves your security posture, as it identifies, scores and mitigates risks associated with software vulnerabilities, misconfigurations, and user behavior.
8.3
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Palo Alto Networks
Palo Alto Cortex XDR
To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe
8.2
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Trend Micro
Trend Micro Apex One
Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.
8.0
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
OpenText Corporation
Webroot Business Endpoint Protection
Webroot® Business Endpoint Protection is a next-generation, fully cloud-based endpoint security solution that harness the power of machine learning to continuously monitor and adapt endpoint threat detection, protection, and prevention.
7.8
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Qualys, Inc.
Qualys TruRisk Platform
TruRisk is the industry standard on how to apply risk-based prioritization to your cyber security program. While EPSS and CVSS are foundational metrics for severity, they can miss real threats and fail to filter out non-critical risk without complete business context of the environment.
7.7
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
BlackBerry Limited
BlackBerry Cybersecurity
Secure and protect your users and devices, even BYOD laptops and smartphones, with a solution that’s focused on earning trust across any endpoint and continuously validating that trust at every event or transaction.
7.0
CX Score
CX
Score
+74
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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