Adobe Analytics Logo
Adobe Analytics Logo
Adobe Systems

Adobe Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Adobe Analytics
8.9 /10

What is Adobe Analytics?

Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

Filter By

Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

4% Negative
3% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Audience Segmentation

86

Data Visualization

86

Device and Browser Analytics

85

Social Media Analytics

85

Customer Value Analysis

85

Customer Journey Modelling

84

Audience Demographics

83

Conversion Analysis

82

Paid Search Integration

81

Search Engine Optimization

80

API Framework

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Customization

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Availability and Quality of Training

82

Usability and Intuitiveness

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Adobe Analytics Reviews

Robert G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

This tool provides a top-level view of web traffic

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics reveals the movements of visitors and how they use the site. It examines user actions, favored pages, and paths to conversion. The tool identifies the pages with the most clicks, which helps improve content. It also charts user journeys, highlighting areas where conversions occur. The tool analyzes user sessions to uncover engagement patterns. Finally, it maps the flow of users through the website, revealing trends in navigation. Adobe Analytics monitors user interactions to enhance understanding, allowing personalized dashboards for focused analysis. It streamlines reporting by generating reports automatically.

What is your favorite aspect of this product?

This transforms raw data into actionable insights, guiding Analyst-Developers in refining user experiences. Real-time analytics ensure developers have access to the latest data for swift decision-making. Compatible with many platforms, Adobe Analytics enables the analysis of data from different sources.

What do you dislike most about this product?

However, there are limitations to its real-time reporting features, and it can benefit from expanding integration options with other Adobe Creative Cloud tools. By addressing these shortcomings, marketers, and analysts can derive richer insights and foster more agile and data-driven digital strategies.

What recommendations would you give to someone considering this product?

To this end, we recommend that Analyst-Developers consider Adobe Analytics as a valuable tool for navigating the complex waters of web development. The capacity to interpret digital footprints, combined with practical insights, gives it significant value in designing web applications that prioritize the user experience. Adobe Analytics smoothly syncs with other Adobe Creative Cloud products, promoting a unified digital environment. Adobe Analytics refreshes data in real-time, providing immediate knowledge of user conduct. It uses predictive analytics to help predict user trends.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Effective, Reliable and secured

Likeliness to Recommend

8 /10

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Michael N.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Refreshing Drop of Magic

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

As a 27-year-old male tech college student, I can attest that Adobe Analytics stands out from other similar products in several ways. It is a part of the Adobe Experience Cloud, which makes it easy to integrate with other Adobe products such as Adobe Experience Manager, Adobe Target, and Adobe Audience Manager for a more comprehensive and unified approach to digital marketing.

What is your favorite aspect of this product?

Adobe Analytics is widely favored by businesses and organizations because of its ability to provide a comprehensive view of customer behavior and website performance. The software offers advanced analytics features such as predictive analytics, attribution modeling, and data visualization, which allows businesses to gain a deeper understanding of their online presence

What do you dislike most about this product?

One major flaw of using Adobe Analytics is that it can be quite complex and difficult for users to navigate, particularly for those who are not familiar with web analytics and data analysis. The software offers a wide range of features and tools, which can be overwhelming for some users, especially if they are not familiar with the concepts and terminology used in web analytics

What recommendations would you give to someone considering this product?

It's essential to have a solid understanding of web analytics and data analysis concepts, as well as familiarity with the terminology used in the software. It can be quite complex and difficult to navigate for those who are not familiar with these concepts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Adobe Analytics Comparisons