

What is Adobe Analytics?
Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Analytics?
Pros
- Respectful
- Performance Enhancing
- Continually Improving Product
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cross Channel Attribution Analysis
Customer Journey Modelling
Audience Demographics
Data Visualization
API Framework
Real Time Workflow Automation
Anomaly Detection
Conversion Analysis
Audience Segmentation
Predictive Analytics
Metadata Management
Vendor Capability Ratings
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
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Adobe Analytics Reviews

Prathamesh S.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2021
Advanced Web Analytics Essential
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
It provides more indepth tracking for customer actions and better segmentation
What is your favorite aspect of this product?
Advanced Segmentation and Tracking
What do you dislike most about this product?
The complexitiy of the interface
What recommendations would you give to someone considering this product?
Improve and add more GUI
Pros
- Security Protects
- Continually Improving Product
- Performance Enhancing
- Saves Time
Cons
- Less Generous
- Vendor Friendly Policies
- Under Delivered
Please tell us why you think this review should be flagged.
Eric Andrew H.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2021
Incredibly powerful tool if you invest the time
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
Adobe Analytics offers more customization options and deployment configurations than any other web/digital analytics tool I've encountered. It also offers a wider range of visualization and analysis tools than most competitors.
What is your favorite aspect of this product?
Meta-data management combined with anomaly detection alerting is the best aspect of Adobe Analytics, in my opinion. With these two features I have been able to provide both top-down and bottom-up performance tracking of marketing channels, tactics, and other key data slices. Alerts based on anomaly detection help quickly identify problems that need immediate attention or opportunities to optimize successful tactics.
What do you dislike most about this product?
Analyzing average or precise time between events or metrics is a very manual and difficult process to implement.
What recommendations would you give to someone considering this product?
To properly extract value from this tool, you need more than just initial implementation support. Plan to invest in both technical and analytical acumen. There is a steep learning curve to such a complex product, but the payoffs and benefits are worthwhile if you make the investment.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Under Delivered
- Charges for Enhancements
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.

Emma B.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Nov 2021
It's an SEO evaluation for our service website
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
It is simple to use, in my opinion, because you may design your own dimensions and indicators. You may generate the data you want to see by planning ahead of time the events and goals you want to evaluate independently. Because you may easily mix measurements and indicators, you can investigate with some freedom. This is the next suggested tool after Google Analytics. It enables for a more in-depth examination when utilized in conjunction with Google Analytics.
What is your favorite aspect of this product?
It is possible to exhibit a series of motions such as real-time, users, customer acquisition, activities, and conversions.The tool, in particular, may be used in place of other Adobe and third-party products since the reporting function can be altered independently and has been strong since the free analytics tool that assisted in the production of audience-pleasing reports. As a result, it is a useful tool for further in-depth study. Even though the KPIs are addressed in periodic meetings, once the format is chosen, the needed data comes at any time, which is convenient.
What do you dislike most about this product?
For a newcomer, the user interface is difficult to understand and takes some time to get used to. I suppose there is a substantial upfront charge. As a result, I feel it is difficult to rely solely on large-scale sites.
What recommendations would you give to someone considering this product?
Examine the process that leads to conversion. Hypotheses may be evaluated to some extent, such as where on the site the reason for the recall is due to ad effectiveness assessment. Furthermore, work may be done in Adobe Analytics without the need to install a separate email newsletter or ad effectiveness monitoring system. The website analysis is important for creating monthly numerical reports and analyzing user behavior. You may check the current condition of the site by selecting the index you want to see ahead of time and exporting the table on a regular basis.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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