Adobe Analytics Logo Award Winner Product Badge
Adobe Analytics Logo Award Winner Product Badge
Adobe Systems

Adobe Analytics

Composite Score
8.6 /10
CX Score
8.7 /10
Adobe Analytics
8.6 /10

What is Adobe Analytics?

Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Product Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

3% Negative
5% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product
  • Inspires Innovation

Feature Ratings

Average 85

Analytics and Reporting

88

Conversion Analysis

87

Data Management

87

API Framework

86

Marketing Analytics

85

Audience Segmentation

85

Data Warehousing

84

Mobile Functionality

84

Data Analysis and Survey Function

81

Data Integrity

80

Device and Browser Analytics

80

Vendor Capability Ratings

Average 83

Quality of Features

88

Usability and Intuitiveness

87

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Customization

83

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Availability and Quality of Training

78

Vendor Support

78

Adobe Analytics Reviews

Harshil G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Best product for traffic analysis

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

It has many features including data warehousing, real time reports and has easy implementation with a good support team

What is your favorite aspect of this product?

Its easy implementation and the free flow table to view the reports

What do you dislike most about this product?

It can be overwhelming with a lot of choices to pick from

What recommendations would you give to someone considering this product?

It's a great product and will satisfy to your needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iana K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to gain insights

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics provide deep insights into the data collected

What is your favorite aspect of this product?

out of the box metrics and dimensions, quick visualization, drag and drop

What do you dislike most about this product?

can be slow on loading the data, and the interface of the Processing Rules are very old fashion

What recommendations would you give to someone considering this product?

If you are looking to get insights for you website and app, consider Adobe Analytics

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kashana S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great analytical tool!

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics has several interesting offerings, but my favourite is its multi-touch attribution features, which track the consumer experience across many channels. It also provides relevant web analytics with extensive information that is tailored to the needs of the client, as well as ideas for improving marketing campaigns. Adobe Analytics will deliver not just analytical reports but also actionable insights that other solutions will not provide, which is Adobe Analytics’ finest feature.

What is your favorite aspect of this product?

I like how it has strong tracking features, allowing the organization to collect a variety of statistics on user interactions with our website and app. Additionally, Adobe Analytics offers a high level of flexibility, allowing the company to build reports and dashboards to suit business needs. It can analyze enormous data at a high speed and can produce reports to study the data very easily and I can even compare multiple clusters to pick the best cluster and suitable data for future decisions.

What do you dislike most about this product?

I can’t think of anything I dislike about Adobe Analytics, but it does seem to lack versatility at times, such as the inability to build custom metrics and dimensions. In addition, reports and data load slowly.

What recommendations would you give to someone considering this product?

Adobe Analytics is an awesome application with wonderful analytical features that help to examine data. It also provides a summary of the trends and patterns that the data is following. The finest part is that it splits the data into homogeneous clusters, making it simple to analyze the population.

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

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