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Adobe Systems

Adobe Marketo Engage

Composite Score

8.8 /10

CX Score

9.2 /10

91 Reviews Write a Review

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What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

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Awards & Recognition

Adobe Marketo Engage won the following awards in the Email Marketing category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

Product Impact

2024

2 Top Rated Capabilities

7 Top Rated Features

2024

Product Impact

2023

2 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Product Impact
Conflict Resolution

2022

1 Top Rated Capabilities

2 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2021

Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative

3% Neutral

97% Positive

Pros

Security Protects
Reliable
Respectful
Performance Enhancing

Feature Ratings

Average 84

Email Delivery

Sales Intelligence & Conversion Rates

Segmentation

Campaign Management

SPAM Compliance

A/B Testing

Auto-Responders

Dynamic Content

Text Messaging

Content Authoring

Contact Database

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Marketing Automation - B2B

Score 8.7

View Adobe Marketo Engage in this category (opens in a new tab)

Lead Management

Score 8.1

View Adobe Marketo Engage in this category (opens in a new tab)

Account-Based Marketing

Score 7.9

View Adobe Marketo Engage in this category (opens in a new tab)

Adobe Marketo Engage Reviews

Debbie L.

Role: Sales Marketing
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Great and helpful product

Likeliness to Recommend

10 /10

What differentiates Adobe Marketo Engage from other similar products?

This is a fantastic product for marketing

What is your favorite aspect of this product?

I love how easy it is to use!

What do you dislike most about this product?

There is really nothing to change

What recommendations would you give to someone considering this product?

Great product for marketing

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Alessia A.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic product

Likeliness to Recommend

5 /10

What differentiates Adobe Marketo Engage from other similar products?

allow amazing integration with Sales Tools like SF

What is your favorite aspect of this product?

email campaign management

What do you dislike most about this product?

no enough design template

What recommendations would you give to someone considering this product?

a very strong analytic background to use the program

Pros

Caring
Respectful
Friendly Negotiation
Security Protects

SHUBHAM V.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Portal where marketing & sales get the big picture

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

-Marketo Engage offers cutting edge technology that helps us plan, engage and personalize customer's journey. -Customer journey management needs tools that can visualize what's going to happen at every step. Thanks to Marketo Engage we can flat out every stage, channel and touchpoint to craft powerful experiences from acquisition to revenue. -It's automated account based marketing & account profiling narrows down our choices to the best accounts & leads.

What is your favorite aspect of this product?

With 'Smart Campaigns', it's easy to connect with customers when, where & how they want. -Another major time saver is the web personalization feature which helps us be consistent and relevant across all the segments and touchpoints. -Customizable dashboards help 'Marketing' see sales engagement data & helps 'Sales' see actionable marketing engagement insights. -For face to face customer interactions and live events it has specialized tools to plan, scale & market events so that we can hit the attendance numbers.

What do you dislike most about this product?

We encounter different types of error messages in Marketo Engage that are hard to remove. These errors arise due to various conditions such as a misspelled campaign name in a flow step or an unintended result. Adobe should work on some notifications that help us locate the source of such errors quickly.

What recommendations would you give to someone considering this product?

Adobe Marketo Engage makes it easy to do all the thinking ahead of time so that our marketing campaign's launch and workflows go smoothly. It's easy enough for any skill level to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Adobe Marketo Engage

What is Adobe Marketo Engage?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

Adobe Marketo Engage Ratings

90 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Adobe Marketo Engage?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Delivery The ability to send email to large number of recipients at-scale.

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Dynamic Content The ability to create dynamic content changes automatically within emails that are based on the end user parameters and the goals of the marketing initiative.

Text Messaging The capability to send messages by SMS in addition to email.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Marketing Automation - B2B

Lead Management

Account-Based Marketing

Adobe Marketo Engage Reviews

Debbie L.

Great and helpful product

Likeliness to Recommend

Pros

Alessia A.

Fantastic product

Likeliness to Recommend

Pros

SHUBHAM V.

Portal where marketing & sales get the big picture

Likeliness to Recommend

Pros

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Feature Ratings

Email Delivery

Sales Intelligence & Conversion Rates

Segmentation

Campaign Management

SPAM Compliance

A/B Testing

Auto-Responders

Dynamic Content

Text Messaging

Content Authoring

Contact Database

Vendor Capability Ratings

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness