ADP

ADP Workforce Now

Composite Score

7.3 /10

CX Score

7.1 /10

19 Reviews Write a Review

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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

3% Negative

26% Neutral

71% Positive

Pros

Transparent
Client's Interest First
Friendly Negotiation
Respectful

Cons

Commodity Features

Feature Ratings

Average 79

Talent Acquisition

Onboarding Offboarding

Rewards Recognition

Performance Management

Compensation Management

Wellness

Learning and Development

Employee Engagement

Collaboration

Career Pathing

Succession Planning

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of IT Administration

Ease of Customization

Breadth of Features

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Benefits Administration

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Payroll

Score 7.9

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.5

View ADP Workforce Now in this category (opens in a new tab)

Workforce Management - Midmarket

Score 7.3

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Catherine D.

Role: Human Resources
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Very secure and advanced software

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now has a social media sharing option which is a great tool that allows us to post openings to our social media accounts directly within the software. Excellent customer support makes ADP Workforce Now the best for reliable applicant tracking, talent sourcing and payroll software solution.

What is your favorite aspect of this product?

This system makes it easy to grant referrers access to the applicant tracking system with a unique link and email address. We also use the system to track referrals to see which sources are providing the best candidates.

What do you dislike most about this product?

Non-transparent pricing which means we had to schedule a chat with a salesperson to receive a quote for our business. During the setup process there was a fee that was waived with a contract.

What recommendations would you give to someone considering this product?

ADP Workforce Now is surprisingly intuitive for such advanced software in terms of features, and the setup process comes with guided support. ADP wants to make sure you feel supported at all times.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lori S.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

My team and I love the ADP System!

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

It allows us to create and print pay documents easily.

What is your favorite aspect of this product?

The ease of communication between help desk

What do you dislike most about this product?

There is not anything that comes to mind

What recommendations would you give to someone considering this product?

keep pushing this system in the right direction

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Book a Free Demo Today!

ADP Workforce Now Ratings

84 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Compensation Management Software provides ability to track and measure employee compensation

Wellness Ability to track and manage employee wellness programs and their usage

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Career Pathing Ability to map and communicate standard employee career paths.

Succession Planning Software contains employee succession planning functionality.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Benefits Administration

Payroll

Human Capital Management - Midmarket

Workforce Management - Midmarket

ADP Workforce Now Reviews

Catherine D.

Very secure and advanced software

Likeliness to Recommend

Pros

Lori S.

My team and I love the ADP System!

Likeliness to Recommend

Pros

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Feature Ratings

Talent Acquisition

Onboarding Offboarding

Rewards Recognition

Performance Management

Compensation Management

Wellness

Learning and Development

Employee Engagement

Collaboration

Career Pathing

Succession Planning

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Customization

Breadth of Features

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement