Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

ADP

ADP Workforce Now

Composite Score

8.0 /10

CX Score

7.9 /10

118 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative

10% Neutral

84% Positive

Pros

Security Protects
Reliable
Respectful
Performance Enhancing

Feature Ratings

Average 81

Direct Deposit

Time and Attendance

Vacation and Leave Tracking

Self Service Portal

Compensation Management

Taxation Deduction

Benefits Calculation

Tax Form Preparation

HR Systems Interface

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 73

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Benefits Administration

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Talent Management

Score 7.9

View ADP Workforce Now in this category (opens in a new tab)

Workforce Management - Midmarket

Score 7.4

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

PRIYAM V.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Secure, scalable & well suited for larger firms.

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

-It promises enterprise-grade security and auditory compliance. -Single point of data entry to reduce errors. -Payroll tab has various inbuilt widgets useful for the employees, such as the tax calculator. -High level analytics can be generated. Leaders can access the dashboards to generate granular employee reports which help us in making better decisions.

What is your favorite aspect of this product?

Leaves & vacation tracking system is highly versatile.

What do you dislike most about this product?

-Application has same-page reporting system so that users don't have to leave the current page. Due to this feature, each click refreshes the module or the webpage to get the latest data. In real-time, this takes 2-3 seconds and feels like a lag in the software. -Customization after the initial setup is a nightmare. For several months, our employees were looking at widgets based on 'Dollars' because the software wasn't localized. -Only the Premium plan is suitable for larger organizations, which is expensive.

What recommendations would you give to someone considering this product?

Overall, a decent product much suited for larger organizations.

Pros

Acts with Integrity
Performance Enhancing
Efficient Service
Generous Negotitation

Cons

Slower Product Innovation
Under Delivered
Less Friendly Negotiation

Christine C.

Role: Finance
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

User Friendly and Cost Effective

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now contains a suite of products that ADP is constantly enhancing. The biggest difference from other vendors for us is that it is capable of being a cross border platform to support both US and Canada payrolls in one system.

What is your favorite aspect of this product?

I love the functionality and the ease of maneuvering through the platform. It's an easier product than our last software and my team found it less complicated with less steps for the same end result. The real time preview has saved us a ton of time in our reviews when processing as well.

What do you dislike most about this product?

I don't like the recent update to the payroll dashboard, I don't think it's as effective as it the previous view.

What recommendations would you give to someone considering this product?

Ask to speak to a client who uses the product and has the same features turned on that you're looking to implement.

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Cons

Under Delivered

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Fantastic product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Book a Free Demo Today!

Awards & Recognition

ADP Workforce Now Ratings

82 Likeliness to Recommend

87 Plan to Renew

1 Since last award

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Human Capital Management - Midmarket

Talent Management

Workforce Management - Midmarket

ADP Workforce Now Reviews

PRIYAM V.

Secure, scalable & well suited for larger firms.

Likeliness to Recommend

Pros

Cons

Christine C.

User Friendly and Cost Effective

Likeliness to Recommend

Pros

Cons

Fantastic product

Likeliness to Recommend

Pros

Most Popular ADP Workforce Now Comparisons

isolved People Cloud

Dayforce

Rippling

Workday Human Capital Management

UKG Pro

Intuit QuickBooks

1
Since last award

Feature Ratings

Direct Deposit

Time and Attendance

Vacation and Leave Tracking

Self Service Portal

Compensation Management

Taxation Deduction

Benefits Calculation

Tax Form Preparation

HR Systems Interface

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization