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ADP

ADP Workforce Now

Composite Score

8.0 /10

CX Score

7.9 /10

118 Reviews Write a Review

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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative

10% Neutral

84% Positive

Pros

Security Protects
Reliable
Respectful
Performance Enhancing

Feature Ratings

Average 81

Direct Deposit

Time and Attendance

Vacation and Leave Tracking

Self Service Portal

Compensation Management

Taxation Deduction

Benefits Calculation

Tax Form Preparation

HR Systems Interface

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 73

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Benefits Administration

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Talent Management

Score 7.9

View ADP Workforce Now in this category (opens in a new tab)

Workforce Management - Midmarket

Score 7.4

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Adam N.

Role: Information Technology
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent payroll and staff management features

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce's many useful features revolve around its ability to facilitate a quick and painless onboarding procedure. You can ask for paperwork and updates on its status if it hasn't been finished yet. Excellent, straightforward solution that simplifies regular tasks.

What is your favorite aspect of this product?

Employer Data Processing, ADP The new system makes it simple to access and manage my time and attendance records, personal data, leave requests, payroll data, tax documents, and benefit enrollment choices. Calculating vacation time manually. All of its details can be displayed by ADP. There's a spot for your own details that you can use right away, too.

What do you dislike most about this product?

Before, ADP Workforce Today loaded pages slowly and incorrectly. However, this issue appears to have been fixed. The only problem now is that I keep being logged out in the middle of the day.

What recommendations would you give to someone considering this product?

Once all of your paperwork and criteria are set up, ADP is a piece of software that can be used with minimal effort. All of your departments provide excellent service to your customers. The ability to tailor it to our needs is fantastic.

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Lindsey J.

Role: Human Resources
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

A great payroll software and easy to use

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

With the help of ADP, the lms can mechanically enable new hiring and deactivate departing personnel. Because of this, enrollment can occur automatically and rapidly, without the need for any human intervention.

What is your favorite aspect of this product?

Every time there is an update, I find myself trying to figure out how to get up to speed on all the new features. Many of the improvements make it simpler to carry out the process, which is a major upside. Everything syncs up and runs smoothly.

What do you dislike most about this product?

Appliication for the Apple iPhone by ADP Before you can access the LMS's secure browser, you'll need to log in twice: first on the ADP mobile app and again on the ADP browser. There appears to be several problems with ADP, such as downtimes and the homepage appearing for only some users.

What recommendations would you give to someone considering this product?

We fixed an issue where certain workers' home screens weren't displaying the page's content (including its links) as expected. There has been no improvement in the company's performance.

Pros

Enables Productivity
Efficient Service
Performance Enhancing
Trustworthy

Matthew L.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Good product, does the job

Likeliness to Recommend

6 /10

What differentiates ADP Workforce Now from other similar products?

Ease of use for all users.

What is your favorite aspect of this product?

Accuracy and consistency is pretty standard with ADP for Payroll and leave/time tracking.

What do you dislike most about this product?

Nothing to dislike!

What recommendations would you give to someone considering this product?

Good for the basics, integrations seem to work well.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Cons

Commodity Features
Charges for Enhancements

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Book a Free Demo Today!

Awards & Recognition

ADP Workforce Now Ratings

82 Likeliness to Recommend

87 Plan to Renew

1 Since last award

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Human Capital Management - Midmarket

Talent Management

Workforce Management - Midmarket

ADP Workforce Now Reviews

Adam N.

Excellent payroll and staff management features

Likeliness to Recommend

Pros

Lindsey J.

A great payroll software and easy to use

Likeliness to Recommend

Pros

Matthew L.

Good product, does the job

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Direct Deposit

Time and Attendance

Vacation and Leave Tracking

Self Service Portal

Compensation Management

Taxation Deduction

Benefits Calculation

Tax Form Preparation

HR Systems Interface

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization