
In Partnership With SelectHub

What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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In Partnership With SelectHub
ADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
88 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leave Management
Payroll Administration
Employee Record
Workforce Planning
Interactive Organizational Chart
Benefits Administration
Position Management
Time and Attendance
Performance Management
Talent Management
Reporting and Analytics
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Benefits Administration
Score 8.0
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Payroll
Score 7.9
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Workforce Management - Midmarket
Score 7.2
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Talent Management
Score 6.9
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ADP Workforce Now Reviews

Meir B.
- Role: Human Resources
- Industry: Shipping
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Overall Satisfaction with ADP Workforce Now
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now is simply way more user friendly than other systems, with a much simpler and more modern looking UI, for both users and Admins. Our previous interface was just way too complicated and old looking, for that alone we decide to go with ADP Workforce Now to avoid having to deal with employee confusion an poor onboarding.
What is your favorite aspect of this product?
Clear, modern, and user friendly UI Allows employees to sign up for benefits and use vacation days very easily Allows for Clocking in and out easily
What do you dislike most about this product?
Loading times can be long Can't search for employees by ID number in basic search Some menu items seem redundant
What recommendations would you give to someone considering this product?
When you need one system to manage all Payroll and Benefits, ADP Workforce now is very useful. My company is a large one, and requires all relevant info to be in one place, and for it to be user friendly enough that our employees, some of which are not very tech literate, and use it with ease. It may not be a replacement for HR and Payroll teams, but it is a valuable tool for them. It is NOT just a CRM though, if you're mostly looking for an employee database/CRM, this is not it.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Shreyans P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
Comprehensive and efficient HR Management solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now provides a full suite of all of our HR Management solutions and fulfills several needs for our HR and Recruiting teams. It is a robust solution for HR and employee management, and is incredibly helpful for talent acquisition and retention. It is differentiated solution in the number of-out-of-the-box integrations that it offers with other HR management and recruitment software solutions.
What is your favorite aspect of this product?
ADP Workforce Now is an incredibly comprehensive solution which provides a full suite of capabilities around employee data, position and salary information, tracks employee time off, and provides annual talent reviews and recruitment reporting. The recruitment, talent development and retention solutions are truly best in class and provide our team with the data analytics and reporting they need to perform their jobs more efficiently.
What do you dislike most about this product?
Due to the frequent updates in ADP Workforce Now's software modules and suite, there can often be functionality that is missing and fixes are cumbersome. There are often numerous steps for support and assistance when troubleshooting.
What recommendations would you give to someone considering this product?
Definitely evaluate ADP Workforce Now within it's competitor set across a diverse set of criteria including functionality, price, pre-built integrations, and user experience. Ensure that each team within your HR Department will gain utility from using the solution, along with its integrations with adjacent HR and Talent Management solutions.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Russell L.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2021
Save yourself time and money. Start with ADP.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The ease of use and the breadth of capability are just super rock solid. Employee management and self-management are just SO simple to use and navigate. It makes you WANT to use the product. How much software can you actually say - I REALLY LIKE THIS SOFTWARE?
What is your favorite aspect of this product?
The self-management of all your tax records, payroll, employee and self-goal setting is just so so solid. On top of that, it is really easy to navigate. You can just click on a title and find what you are looking for without much effort. It is put together really well.
What do you dislike most about this product?
Honestly, it is super hard for me to complain about ADP. Every time I have needed it, in any form or fashion, it has been right there. Easy Peasy.
What recommendations would you give to someone considering this product?
Figure out what exactly you are trying to accomplish and then just see if ADP DOESN'T do that. You will save yourself a lot of time because it does A LOT.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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