
In Partnership With SelectHub

What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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In Partnership With SelectHub
ADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
88 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 74%
- Negotiation and Contract:
- 68%
- Conflict Resolution:
- 71%
- Strategy & Innovation:
- 68%
- Service Experience:
- 64%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leave Management
Payroll Administration
Employee Record
Workforce Planning
Interactive Organizational Chart
Benefits Administration
Position Management
Time and Attendance
Performance Management
Talent Management
Reporting and Analytics
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Benefits Administration
Score 8.0
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Payroll
Score 7.9
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Workforce Management - Midmarket
Score 7.2
View ADP Workforce Now in this category (opens in a new tab)
Talent Management
Score 6.9
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ADP Workforce Now Reviews

James G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Please add copy and paste timekeeping
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The benefits portion and menus are appealing and easy to use
What is your favorite aspect of this product?
Benefits and compensation tracking are easy and also easy to get my tax documents
What do you dislike most about this product?
The thing I do most in the system is enter my hours and I have to manually enter them which is annoying since our previous vendor it was an easy copy and paste
What recommendations would you give to someone considering this product?
Overall it is great but timekeeping is a chore
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Cons
- Less Productive
- Commodity Features
Please tell us why you think this review should be flagged.

Taher P.
- Role: Operations
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Jun 2023
Good and cheap product but lot of downtime
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
It is cheap and has a great payment plan
What is your favorite aspect of this product?
Time sheet is easy to fill
What do you dislike most about this product?
downtime and failing of the platform
What recommendations would you give to someone considering this product?
All the best getting a hold of the support team.
Pros
- Inspires Innovation
- Security Protects
- Performance Enhancing
- Enables Productivity
Cons
- Wastes Time
- Less Fair
- Slower Product Innovation
Please tell us why you think this review should be flagged.

Rohit Kumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product!
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now stands out for its comprehensive range of services, which includes payroll, HR management, talent management, and benefits administration all on a single platform. Its user-friendly design allows both HR experts and employees to navigate with ease.
What is your favorite aspect of this product?
Payroll processing is seamlessly automated, assuring accuracy and compliance with tax requirements, while greatly reducing administrative burdens. Furthermore, the platform's clear user interface makes it simple for HR professionals to navigate and manage personnel data.
What do you dislike most about this product?
its complexity, especially for beginning users. The platform has a steep learning curve, and accessing its numerous capabilities can be daunting without proper training.
What recommendations would you give to someone considering this product?
Start by assessing your business needs to determine which features are essential.
Pros
- Effective Service
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
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