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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
7.4 /10
CX Score
7.3 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

88 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

12% Negative
10% Neutral
78% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 79

Leave Management

90

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Interactive Organizational Chart

80

Benefits Administration

80

Position Management

79

Time and Attendance

79

Performance Management

78

Talent Management

77

Reporting and Analytics

75

Vendor Capability Ratings

Average 75

Breadth of Features

81

Ease of Data Integration

77

Ease of IT Administration

77

Ease of Implementation

77

Business Value Created

77

Usability and Intuitiveness

77

Quality of Features

76

Ease of Customization

74

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Vendor Support

70

ADP Workforce Now Reviews

Derek L.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

ADP has been a huge help to our company!

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

I am only familiar with Deputy and Ascentis as alternatives, but ADP is much easier to use than either of those.

What is your favorite aspect of this product?

The payroll reporting.

What do you dislike most about this product?

I don't have any major dislikes.

What recommendations would you give to someone considering this product?

Do research into what software is best for your company, but in my opinion ADP is the best.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Erica L.

  • Role: Operations
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

This product is absolutely by far the easiest solution to any business.

What is your favorite aspect of this product?

The user friendliness of the software.

What do you dislike most about this product?

There isn’t anything that I don’t like

What recommendations would you give to someone considering this product?

The only recommendation I would give is to at least try this product out because I assure you won’t be let down.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kerron R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

A Capable Human Resource Information System

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.

What is your favorite aspect of this product?

The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.

What do you dislike most about this product?

The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.

What recommendations would you give to someone considering this product?

The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service

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