Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

ADP

ADP Workforce Now

Composite Score

7.4 /10

CX Score

7.4 /10

122 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

90 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

5% Negative

14% Neutral

81% Positive

Pros

Security Protects
Reliable
Performance Enhancing
Respectful

Feature Ratings

Average 76

Time Capture Physical

Time Capture

Workforce Dashboards and Reporting

Workforce Scheduling

Shift Management

Attendance Management and Policies

Staffing

Workforce Planning and Forecasting

Absence Management

Rate Policies

Labor Costing and Splitting

Vendor Capability Ratings

Average 73

Breadth of Features

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Benefits Administration

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Payroll

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Talent Management

Score 7.9

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Robin F.

Role: Human Resources
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Very user friendly but a bit old school

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

Easier to use, more user friendly

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Doesn't have all capabilities of other systems

What recommendations would you give to someone considering this product?

Decide what you need it for - basic HR management is great. There are other systems that do more.

Pros

Reliable
Enables Productivity
Trustworthy
Transparent

Cons

Commodity Features
Less Efficient Service

Muhammad A.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Best salary features

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

data management and security

What is your favorite aspect of this product?

Secure data

What do you dislike most about this product?

SO good so far

What recommendations would you give to someone considering this product?

more detailed information about employees

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Marianela F.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

ADP is very innovative.

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

It's efficient, greatly facilitates payroll and hiring management, and continues to grow and expand throughout the organization.

What is your favorite aspect of this product?

To be precise, I like its extensive functionality, analysis and interface.

What do you dislike most about this product?

I use the system daily and find it effective and efficient. I'm thrilled to use every feature and integration. ADP is very innovative.

What recommendations would you give to someone considering this product?

For any organization, ADP Workforce Now is the easiest and most fluid way to process payroll. The platform's performance is stable during peak hours, and customer service response times are very fast.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Book a Free Demo Today!

Awards & Recognition

ADP Workforce Now Ratings

80 Likeliness to Recommend

90 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Human Capital Management - Midmarket

Payroll

Talent Management

ADP Workforce Now Reviews

Robin F.

Very user friendly but a bit old school

Likeliness to Recommend

Pros

Cons

Muhammad A.

Best salary features

Likeliness to Recommend

Pros

Marianela F.

ADP is very innovative.

Likeliness to Recommend

Pros

Most Popular ADP Workforce Now Comparisons

isolved People Cloud

Zoho People

BambooHR

Rippling

UKG Ready

Paycom

1
Since last award

1
Since last award

Feature Ratings

Time Capture Physical

Time Capture

Workforce Dashboards and Reporting

Workforce Scheduling

Shift Management

Attendance Management and Policies

Staffing

Workforce Planning and Forecasting

Absence Management

Rate Policies

Labor Costing and Splitting

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization