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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
7.2 /10
CX Score
7.2 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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In Partnership With SelectHub

Awards & Recognition

ADP Workforce Now won the following awards in the Workforce Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

89 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

5% Negative
16% Neutral
79% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Transparent

Feature Ratings

Average 74

Time Capture Physical

79

Time Capture

78

Workforce Dashboards and Reporting

75

Workforce Scheduling

75

Attendance Management and Policies

74

Shift Management

74

Staffing

74

Absence Management

73

Workforce Planning and Forecasting

72

Rate Policies

71

Labor Costing and Splitting

71

Vendor Capability Ratings

Average 72

Breadth of Features

75

Ease of IT Administration

74

Quality of Features

74

Business Value Created

74

Ease of Implementation

73

Ease of Data Integration

72

Product Strategy and Rate of Improvement

71

Usability and Intuitiveness

71

Availability and Quality of Training

70

Vendor Support

67

Ease of Customization

66

ADP Workforce Now Reviews

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic range of products

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

the range of products

What is your favorite aspect of this product?

Payroll is the easiest part to use

What do you dislike most about this product?

It's difficult to schedule time off

What recommendations would you give to someone considering this product?

Expensive but worth it for big companies

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Simona G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Well-fit platform for HR needs to get fulfilled.

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Recruitment management is done without mishandling stuff and in such an organized manner with it and in less time we can manage the recruitment process. We can evaluate the working capabilities and performance of employees of our company. It is a comprehensive payroll solution for our company. We can keep the data related to the users and their passwords securely in it. Recruitment management has been a tricky task for my team but it is no more like that and also we can manage and can keep an eye on the absentees.

What is your favorite aspect of this product?

The HR department is performing at its 100%. We are able to manage recruitment processes, payrolls and can evaluate the performance of our employees with ease. The complex processes are now done without anyone’s assistance. Easy and great mobile access makes things easy for us. The time taking procedures are no longer time-taking for us. We installed it in our HR department to perform multiple tasks and to create ease for us and we can counter almost all the issues of our HR department in a professional way.

What do you dislike most about this product?

Reports are useless with no information we are in search of. The interface is tricky for new ones and I can bet no one can do its deployment without the assistance of any IT guy. Notifications are annoying and do not fulfill their purpose.

What recommendations would you give to someone considering this product?

This is a platform that has the propensity to ease HR-related tasks. NO matter what is the size of the company it can do its duty well but I would still consider it best for the mid-ranged organizations . and the people who consider and think that HR process management can never be a one-man show then they should choose WorkForce Now.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Dylan W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Features amaze me

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Superior product

What is your favorite aspect of this product?

The design

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Get this product

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

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