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ADP

ADP Workforce Now

Composite Score
8.0 /10
CX Score
8.0 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

10% Negative
8% Neutral
82% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 79

Leave Management

83

Employee Record

82

Payroll Administration

82

Workforce Planning

81

Position Management

80

Interactive Organizational Chart

80

Time and Attendance

80

Benefits Administration

79

Talent Management

79

Reporting and Analytics

78

Performance Management

77

Vendor Capability Ratings

Average 77

Breadth of Features

81

Ease of IT Administration

79

Business Value Created

79

Usability and Intuitiveness

79

Ease of Data Integration

79

Ease of Implementation

78

Quality of Features

78

Ease of Customization

76

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

73

Vendor Support

72

ADP Workforce Now Reviews

Alison M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Love the features and functionality!

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Love the features of the record keeping that this system provides. The onboarding feature has brought our new hire experience into the 21st Century. Recently they added a e-signature feature to documents which allows our new hires to sign required forms easily through their system, which is most helpful since opening our workforce up to more remote opportunities.

What is your favorite aspect of this product?

The time saving features of the onboarding and the system itself has been a huge improvement from what we had before. Due to organization delays we are still implementing all of the features such as performance reviews and benefits administration.

What do you dislike most about this product?

Nothing so far!

What recommendations would you give to someone considering this product?

Ensure this product meets your organization's specific wants and needs from an HR and Payroll system. This one was the best fit for our agency and we have been quite happy since the implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Effective Service
  • Wastes Time

Shaira S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Outstanding system to attract the right candidates

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.

What is your favorite aspect of this product?

By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.

What do you dislike most about this product?

No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.

What recommendations would you give to someone considering this product?

I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

We love ADP Workforce Now for recruiting staff

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

We have found this software very useful, as it has helped us in the human resources department, in the whole process of staff recruitment, which is a long and cumbersome process, but with ADP Workforce Now this process is simpler, faster and more effective to select the ideal candidates for the different job positions.

What is your favorite aspect of this product?

Integration with social media and website is very important, as we can place candidate applications on those platforms directly from the software. The interview and assessment management, allows us to make the selection much faster and evaluate more fluently and effectively. Excellent resume analyzer, which has helped us to discard those that do not meet the requirements.

What do you dislike most about this product?

Some emails go to spam, which has prevented us from properly screening candidates. It could be an expensive software for small companies that are starting in the field. Sometimes it takes too long to load a job ad in the different portals that we are registered.

What recommendations would you give to someone considering this product?

A fairly simple to use software, which has the ability to manage applications and job postings, efficiently and quickly. It allows the human resources department to complete recruitment tasks quickly, efficiently and with better performance.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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