ADP Workforce Now

What differentiates ADP Workforce Now from other similar products?

Integration of Benefits and Payroll and Timecards and EE mgt. A nice 360 solution.

What is your favorite aspect of this product?

The EE self-services aspect helps our HR team from fielding questions that EEs can get to themselves.

What do you dislike most about this product?

I am not thrilled with the benefits portion (401k specifically) it seems old and underdeveloped

What recommendations would you give to someone considering this product?

For benefits specifically look outside to provide better value to your EE base.

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now is simply way more user friendly than other systems, with a much simpler and more modern looking UI, for both users and Admins. Our previous interface was just way too complicated and old looking, for that alone we decide to go with ADP Workforce Now to avoid having to deal with employee confusion an poor onboarding.

What is your favorite aspect of this product?

Clear, modern, and user friendly UI Allows employees to sign up for benefits and use vacation days very easily Allows for Clocking in and out easily

What do you dislike most about this product?

Loading times can be long Can't search for employees by ID number in basic search Some menu items seem redundant

What recommendations would you give to someone considering this product?

When you need one system to manage all Payroll and Benefits, ADP Workforce now is very useful. My company is a large one, and requires all relevant info to be in one place, and for it to be user friendly enough that our employees, some of which are not very tech literate, and use it with ease. It may not be a replacement for HR and Payroll teams, but it is a valuable tool for them. It is NOT just a CRM though, if you're mostly looking for an employee database/CRM, this is not it.

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now provides a full suite of all of our HR Management solutions and fulfills several needs for our HR and Recruiting teams. It is a robust solution for HR and employee management, and is incredibly helpful for talent acquisition and retention. It is differentiated solution in the number of-out-of-the-box integrations that it offers with other HR management and recruitment software solutions.

What is your favorite aspect of this product?

ADP Workforce Now is an incredibly comprehensive solution which provides a full suite of capabilities around employee data, position and salary information, tracks employee time off, and provides annual talent reviews and recruitment reporting. The recruitment, talent development and retention solutions are truly best in class and provide our team with the data analytics and reporting they need to perform their jobs more efficiently.

What do you dislike most about this product?

Due to the frequent updates in ADP Workforce Now's software modules and suite, there can often be functionality that is missing and fixes are cumbersome. There are often numerous steps for support and assistance when troubleshooting.

What recommendations would you give to someone considering this product?

Definitely evaluate ADP Workforce Now within it's competitor set across a diverse set of criteria including functionality, price, pre-built integrations, and user experience. Ensure that each team within your HR Department will gain utility from using the solution, along with its integrations with adjacent HR and Talent Management solutions.