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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
8.0 /10
CX Score
8.0 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

10% Negative
8% Neutral
82% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 79

Leave Management

83

Employee Record

82

Payroll Administration

82

Workforce Planning

81

Position Management

80

Interactive Organizational Chart

80

Time and Attendance

80

Benefits Administration

79

Talent Management

79

Reporting and Analytics

78

Performance Management

77

Vendor Capability Ratings

Average 77

Breadth of Features

81

Ease of IT Administration

79

Business Value Created

79

Usability and Intuitiveness

79

Ease of Data Integration

79

Ease of Implementation

78

Quality of Features

78

Ease of Customization

76

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

73

Vendor Support

72

ADP Workforce Now Reviews

Rishabh K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Solid working software is ADP

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

It has never been simpler to manage our employees, and ADP Workforce Now gives us the tools we need to do more than just track HR data and make data-driven choices. Additionally, we may add the capabilities we require as we expand. Equip all levels of our firm with the resources and talents needed to give business executives, managers, and employees an enjoyable experience.

What is your favorite aspect of this product?

Instead of using a time clock, our staff sign in using their phones. They can also use their phones to request time off. Additionally, we have been doing policy affirmations in ADP for a while. The timestamp function is useful for tracking who hasn't finished the acknowledgement so that we may send email reminders to them. We can access historical data in ADP to view past salaries or other information.

What do you dislike most about this product?

For its size and capabilities, ADP makes a variety of procedures for individuals and businesses with several company codes incredibly challenging. To move an employee to a different company code, for instance, the employee's employment must be terminated, a new position must be created in the new company code, and all benefit, election, and payroll codes, even direct payment, must be manually entered.

What recommendations would you give to someone considering this product?

It serves as a comprehensive answer for your typical worker. However, it's not perfect at everything. Payroll is better handled by ADP, and ATS features are more of an inconvenience. When it comes to the timecard module, GPS is used to ensure that workers can only clock in when they are physically present. They can no longer clock in from their seat.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Matt D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Incredibly easy to utilize software.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

The only comprehensive, cloud-based HR suite that changes to fit your needs is ADP Workforce Now. Human resource management, payments, rewards, talent management, time & labor management, training and statistics, and back to office features are all included in ADP Workforce Now, which is built on a single database.

What is your favorite aspect of this product?

Workforce by ADP has a lot of reporting capabilities now. I have access to a variety of pre-built components and fields that allow me to plug and drop the data I require for each employee. The information is entered into a very intricate system that generates pre-built and customizable reports for simple monitoring and tracking. The fact that it is so interwoven is nice.

What do you dislike most about this product?

I adore the updated user interface, but the platform's intricacy makes it challenging to make it user-friendly. Despite the upgrade, I still think it might use some improvement. I can find what I need because I use the system every day, however our end customers don't commonly utilize it and are constantly confused about where items are located.

What recommendations would you give to someone considering this product?

Managing your PTO, bank transfer, or retirement investments is simple. Although it is meant to be used out of the box rather than being able to manually customize the experience it is still rather user-friendly. I appreciate how straightforward it is to access all the necessary data you require in one place. You may view your pay split in detail as well as your hours worked, paid time off, and holidays.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexander B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Works great

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a large suite of products designed for people teams. It has many features and integrations and is realiable and pretty intuitive to use.

What is your favorite aspect of this product?

It's fairly easy to use and has a mobile app!

What do you dislike most about this product?

The UI is definitely outdated and the mobile app is slow to load (the intro animation takes forever).

What recommendations would you give to someone considering this product?

It gets the job done but nothing fancy.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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