Airship

Airship Experience Platform (AXP)

Composite Score

7.6 /10

CX Score

8.2 /10

9 Reviews Write a Review

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What is Airship Experience Platform (AXP)?

Airship offers the industry’s only set of solutions that help brands optimize every stage of the customer lifecycle, from app store optimization (ASO) to customer journey orchestration and everything in between. We help brands deliver unified, seamless experiences.

Company Details

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Airship Experience Platform (AXP) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airship Experience Platform (AXP)?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 78

Dashboards, Analytics and Reporting

Development Use

Browser Testing

ALM Integration

Test Run Workflow Manager

Functional Testing

Mobile Test Environment and Lab Management

Performance Testing

Pipeline Integrations

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Airship Experience Platform (AXP) Reviews

Godswill A.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Good platform but could use more advanced feature

Likeliness to Recommend

8 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

AXP offers a streamlined testing process, but lacks advanced AI-driven features compared to competitors

What is your favorite aspect of this product?

The mobile testing capabilities are very reliable and easy to set up.

What do you dislike most about this product?

The lack of real-time analytics and integration with other tools is a limitation

What recommendations would you give to someone considering this product?

It's a solid choice for standard testing but look elsewhere if you need advanced AI or extensive integrations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ruma M.

Role: Industry Specific Role
Industry: Entertainment
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2023

Effective, trust worthy and good customer service

Likeliness to Recommend

10 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

Excellent Customer service, unique features and reliable.

What is your favorite aspect of this product?

Trust worthy

What do you dislike most about this product?

Don’t have any

What recommendations would you give to someone considering this product?

Effective, reliable and excellent customer service

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jaideep S.

Role: Information Technology
Industry: Entertainment
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Easy to use. Great Dashboard! Happy Customer

Likeliness to Recommend

8 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

The visual editor is much better than other products, I believe.

What is your favorite aspect of this product?

To run experiments and A/B tests to compare different versions of our app to monitor performance.

What do you dislike most about this product?

Performance metrics could be improved in performance testing.

What recommendations would you give to someone considering this product?

Decent automation testing capabilities lie here, do check it out!

Pros

Caring
Respectful
Reliable
Trustworthy

Airship Experience Platform (AXP)

What is Airship Experience Platform (AXP)?

Company Details

Need Assistance?

Airship Experience Platform (AXP) Ratings

87 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Airship Experience Platform (AXP)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Airship Experience Platform (AXP) Reviews

Godswill A.

Good platform but could use more advanced feature

Likeliness to Recommend

Pros

Ruma M.

Effective, trust worthy and good customer service

Likeliness to Recommend

Pros

Jaideep S.

Easy to use. Great Dashboard! Happy Customer

Likeliness to Recommend

Pros

Feature Ratings

Dashboards, Analytics and Reporting

Development Use

Browser Testing

ALM Integration

Test Run Workflow Manager

Functional Testing

Mobile Test Environment and Lab Management

Performance Testing

Pipeline Integrations

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration