Airship

Airship Experience Platform (AXP)

Composite Score

7.2 /10

CX Score

7.9 /10

5 Reviews Write a Review

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What is Airship Experience Platform (AXP)?

Airship offers the industry’s only set of solutions that help brands optimize every stage of the customer lifecycle, from app store optimization (ASO) to customer journey orchestration and everything in between. We help brands deliver unified, seamless experiences.

Company Details

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Airship Experience Platform (AXP) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

80 Plan to Renew

60 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airship Experience Platform (AXP)?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 75

Landing Page & Web Form Testing

No-Code/Low-Code Test Building

Personalization/Audience Targeting

Heatmaps/Clickmaps

Goal Tracking and Conversion Definition

Traffic Allocation Control

Feature Flagging

Server Side Testing

Analytics and Reporting

Multivariate Testing

Split Testing

Vendor Capability Ratings

Average 70

Business Value Created

Ease of Implementation

Ease of Customization

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Airship Experience Platform (AXP) Reviews

Obumneme A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

AXP; The test guru divine.

Likeliness to Recommend

8 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

Its no-code low-code feature.

What is your favorite aspect of this product?

Its no-code low-code feature.

What do you dislike most about this product?

Nothing really. I really like this product.

What recommendations would you give to someone considering this product?

Give it a good try.

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Saves Time

Azubike P.

Role: Industry Specific Role
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

User-friendly

Likeliness to Recommend

9 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

I believe what sets an App Experience Platform (AXP) apart is its ability to provide a holistic solution for managing the entire user experience. Unlike other tools that focus on just one aspect—like push notifications or performance—AXPs integrate everything from user engagement and personalization to analytics and cross-platform optimization. I think the real strength lies in how they offer deep personalization, allowing businesses to tailor content based on real-time user data. AXPs also provide end-to-end analytics, which gives a complete view of both app performance and user behavior, helping businesses make more informed decisions.

What is your favorite aspect of this product?

If I had to choose a favorite aspect of an App Experience Platform (AXP), I think it would be the integration of personalization and data-driven insights. I mean, being able to tailor the user experience based on real-time behavior and preferences is incredibly powerful. It allows businesses to not only engage users more effectively but also drive long-term retention by delivering relevant content or features exactly when the user needs it. What’s really exciting about AXPs is how they combine user behavior data with personalization tools, allowing companies to test, optimize, and adjust experiences continuously.

What do you dislike most about this product?

If I had to pinpoint something I dislike about an App Experience Platform (AXP), I think it would be the complexity and learning curve that can come with implementing and fully utilizing all its features. I mean, these platforms pack a lot of power, but sometimes that can be overwhelming, especially for smaller teams or businesses without dedicated technical resources.

What recommendations would you give to someone considering this product?

First thing will be to ensure that theirs need really aligns with the problem AXP is solving and if this is cleared then I will greatly recommend the integration aspect of AXP

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Godswill A.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Good platform but could use more advanced feature

Likeliness to Recommend

8 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

AXP offers a streamlined testing process, but lacks advanced AI-driven features compared to competitors

What is your favorite aspect of this product?

The mobile testing capabilities are very reliable and easy to set up.

What do you dislike most about this product?

The lack of real-time analytics and integration with other tools is a limitation

What recommendations would you give to someone considering this product?

It's a solid choice for standard testing but look elsewhere if you need advanced AI or extensive integrations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Airship Experience Platform (AXP)

What is Airship Experience Platform (AXP)?

Company Details

Need Assistance?

Airship Experience Platform (AXP) Ratings

80 Likeliness to Recommend

80 Plan to Renew

60 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Airship Experience Platform (AXP)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Landing Page & Web Form Testing Create and test standalone landing pages and forms for lead generation and conversion.

No-Code/Low-Code Test Building Provide non-technical users with interfaces to create and run tests without needing developers.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

Heatmaps/Clickmaps Visual overlays showing where users click, move, or scroll — used to inform testing strategies.

Goal Tracking and Conversion Definition Allow users to set specific success metrics e.g., signups or purchases, and track results automatically.

Traffic Allocation Control Manually or dynamically control how much user traffic is directed to each test variant.

Feature Flagging Ability of the software to flag suspicious responses and activity.

Server Side Testing Capability of a software to support complex code-based changes.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multivariate Testing Capability of the software to test multiple site elements or variables to determine the combination of variables that leads to increased conversion.

Split Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Airship Experience Platform (AXP) Reviews

Obumneme A.

AXP; The test guru divine.

Likeliness to Recommend

Pros

Azubike P.

User-friendly

Likeliness to Recommend

Pros

Godswill A.

Good platform but could use more advanced feature

Likeliness to Recommend

Pros

Feature Ratings

Landing Page & Web Form Testing

No-Code/Low-Code Test Building

Personalization/Audience Targeting

Heatmaps/Clickmaps

Goal Tracking and Conversion Definition

Traffic Allocation Control

Feature Flagging

Server Side Testing

Analytics and Reporting

Multivariate Testing

Split Testing

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Customization

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training