Barracuda Networks

Barracuda Email Security Gateway

Composite Score

7.5 /10

CX Score

8.2 /10

14 Reviews Write a Review

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What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

Company Details

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Awards & Recognition

Barracuda Email Security Gateway won the following awards in the Cloud Email Security category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

4 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Barracuda Email Security Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Email Security Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Email Security Gateway?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 83

Administrator Email Processing

Bulk Remediation

Anti-Spoofing Protection

Artificial Intelligence / Machine Learning

Email Account Protection

Administrator Dashboard and Reporting

O365 integration

Managed Services Offering

Malware Blocking

Phishing Protection

End-User Warnings in Email Client Software

Vendor Capability Ratings

Average 82

Quality of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Secure Email Gateway - Enterprise

Score 7.5

View Barracuda Email Security Gateway in this category (opens in a new tab)

Barracuda Email Security Gateway Reviews

Shangwe M.

Role: Operations
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Amazing Tool!

Likeliness to Recommend

9 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Offers threat intelligence information effectively.

What is your favorite aspect of this product?

Impressive collaboration with other applications and systems.

What do you dislike most about this product?

Can be challenging to deploy for new users.

What recommendations would you give to someone considering this product?

This software will ensure that your data is protected from threats. It has a great ROI.

Pros

Reliable
Respectful
Acts with Integrity
Generous Negotitation

Sandy R.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Total Protection of your email systems

Likeliness to Recommend

9 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Has solid protection from malware and phishing attempts through your email channel.

What is your favorite aspect of this product?

Barracuda can monitor and filter all incoming and outgoing email traffic so that no data leak occurrs through these channels. It prevents unauthorized third parties from interrupting your sent invoices and defrauding your clients

What do you dislike most about this product?

Barracuda is expensive but robust. We engaged it because our invoice emails were once corrupted and we suffered a loss. We learnt and try not to leave anything to chance anymore.

What recommendations would you give to someone considering this product?

They should get Barracuda to protect them from phishing and malware attacks through emails.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Barracuda Email Security Gateway

What is Barracuda Email Security Gateway?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Barracuda Email Security Gateway Ratings

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Barracuda Email Security Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Secure Email Gateway - Enterprise

Barracuda Email Security Gateway Reviews

Shangwe M.

Amazing Tool!

Likeliness to Recommend

Pros

Sandy R.

Total Protection of your email systems

Likeliness to Recommend

Pros

Feature Ratings

Administrator Email Processing

Bulk Remediation

Anti-Spoofing Protection

Artificial Intelligence / Machine Learning

Email Account Protection

Administrator Dashboard and Reporting

O365 integration

Managed Services Offering

Malware Blocking

Phishing Protection

End-User Warnings in Email Client Software

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization