
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Drag and Drop User Interface
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Large File Optimization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews

Mercedes A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2024
Box is most things ,a file storage tool should be.
Likeliness to Recommend
What differentiates Box from other similar products?
Box provision for collecting signatures electronically is one of the things, which differentiates it from similar products. I must also point out the enterprise grade-level security provisions that comes with Box , which is essential for safe storage of critical or sensitive work files.
What is your favorite aspect of this product?
The fact that Box allows me share files with non-Box users, without them even needing to have a Box account or access to a Box software. Another important aspect of my experience with Box so far, is the Box relay feature. This feature is critical to our positive experience with Box and we are utilizing it to create and automate workflow processes for streamlined content collaboration and accelerated completion of simple day to day, operational tasks.
What do you dislike most about this product?
No unlimited file versioning option available for users. At the moment , we are limited to twenty-five versions per saved file. Likewise, I sometimes struggle to upload files through the Box app for Android device. This infact is a regular occurrence as I have seen similar complaints on the Box Android app.
What recommendations would you give to someone considering this product?
Accessing critical work files from all locations , through different devices is a critical provision for the day to day operational success of businesses. Box is the tool , I will recommend to accomplish the above.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Shivan y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
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Diego N.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2024
Your files. Anyware. Securely. Privately.
Likeliness to Recommend
What differentiates Box from other similar products?
Its private and secure. It's priced a bit higher than other offerings, but I say is a good investment.
What is your favorite aspect of this product?
I get access to my files anywhere. I have the option of syncing them to the device or access remotely via the cloud. Others can do this, but I trust Box is not tracking me and selling my data.
What do you dislike most about this product?
It really shoud revise its plans and make them more competitive.
What recommendations would you give to someone considering this product?
If you want a robust and independent solution, go with Box.
Pros
- Performance Enhancing
- Helps Innovate
- Reliable
- Enables Productivity
Cons
- Commodity Features
- Leverages Incumbent Status
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