What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Drag and Drop User Interface
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Large File Optimization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Sophie P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Secure file sharing and collaboration
Likeliness to Recommend
What differentiates Box from other similar products?
Box stands out for combining strong security with user-friendly collaboration tools.
What is your favorite aspect of this product?
Version history and file recovery are incredibly useful.
What do you dislike most about this product?
There is still nothing, which bothers me.
What recommendations would you give to someone considering this product?
Set up clear names for the folder and structure from the beginning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Rodgers T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Powerful and Secure Platform
Likeliness to Recommend
What differentiates Box from other similar products?
Its interface is modern and easy to navigate
What is your favorite aspect of this product?
Box integrates with various tools including my favorite tool DocuSign
What do you dislike most about this product?
Price us higher than competitors
What recommendations would you give to someone considering this product?
It is a valuable tool for businesses, worthy to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chelsea N.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Secured file storage and content management.
Likeliness to Recommend
What differentiates Box from other similar products?
For users like myself who require unhindered , all the time access to my files in the cloud, I see Box scalability as its biggest strength. Box smooth integration with key third party tools like Slack, Git platforms, and other software tools enhances collaboration with work colleagues across different software tools. The ability to track all changes made to files , comment on group files and edit work files together as a group while working remotely, simply makes my entire team very productive.
What is your favorite aspect of this product?
I like the simplicity which comes with Box, as a result of its drag and drop interface, whether it be on the Box application for web browsers or on the Box native application for desktops, Box drag and drop functionality just makes it easier to move files around different folders within my Box account. It is a key component for effective file upload and management on Box.
What do you dislike most about this product?
Box lacks some critical features such as the ability to edit pdf documents. To edit pdf documents currently, I have had to integrate Box with Adobe Acrobat.
What recommendations would you give to someone considering this product?
Box is very secured and has some of the best collaboration capabilities of any file storage tool I have had experience with. I recommend it based on my own experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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