Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Real-Time Synchronization

85

3rd-Party Integrations

85

Large File Optimization

85

Cognitive Content Services

84

Audit Trail

84

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A good partner to turn to for my business.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Indeed, what sets Box apart from other products is the relative simplicity of its use of a graphical user interface. I did not faced any problem in understanding the interface of this platform and soon I was fully utilizing all the aspects of it.

What is your favorite aspect of this product?

The best feature that I have experienced with Box is the security of sharing files with my work team who have helped in the working of projects.

What do you dislike most about this product?

But as much as I enjoy using Box, there is something that I hate: that is when it comes to uploading files, its speed is a little slow, especially when it comes to large documents. On this account, however, I think that the advantages given through the software compensate this small disadvantage.

What recommendations would you give to someone considering this product?

In other words, if any company is in the search for an efficient way of file management then I would suggest to avail Box software. Some of the benefits that may be attributed to its use include; it is relatively easy to use, secure and is appropriate for collaboration purposes and thus can be regarded as the go-to tool for any business .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

David C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Terrific value

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box is designed with enterprise needs in mind, offering robust features for large organizations, including advanced security, compliance tools, and administrative controls. This makes it particularly appealing to large enterprises with complex requirements.

What is your favorite aspect of this product?

Box excels in providing comprehensive solutions tailored for large organizations with complex needs. This includes advanced security, compliance tools, and detailed administrative controls. These features make Box particularly well-suited for enterprises that require robust data protection, extensive integrations with other enterprise systems, and customizable user permissions.

What do you dislike most about this product?

What I dislike most about Box is its pricing structure. For some users, especially smaller businesses or teams, Box can be relatively expensive compared to other cloud storage solutions. The cost can add up, particularly if you require advanced features or a high level of storage.

What recommendations would you give to someone considering this product?

Assess the pricing structure of Box and determine if it fits within your budget. Compare it with other similar products to ensure you're getting the best value for the features you need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Online file management and collaboration

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

We can quickly upload files, schedule and organize our activities and access my cloud storage, all from Box, which is one of its many attractive features. The mobile version is fantastic; not only is it easy to use, but there are no problems uploading files and the overall design is impeccable. It has been ideal for our workflow and content management in groups.

What is your favorite aspect of this product?

In Box we store all of our reports and logs; we can easily share these files with other teams and users, organize them into categories and sections by team, set permission levels for different users, and much more. Without worrying about confidential data falling into the wrong hands, it has been an excellent tool for secure collaboration.

What do you dislike most about this product?

It's a platform with great functionality, a reasonable price compared to the competition and the ability to adapt to any type of need; I don't see any problems with any of this.

What recommendations would you give to someone considering this product?

Any company, large or small, can benefit from this technology. It works great for collaborating with other teams on large files or reports.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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