Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Box won the following awards in the Content Collaboration category

Filter By

Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Aung Pyae O.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A reliable and secure Cloud Storage Service

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Automation, Innovation and Security

What is your favorite aspect of this product?

Box offers a lot of functionalities and protection

What do you dislike most about this product?

It's more expensive compared to other Cloud Storage Service

What recommendations would you give to someone considering this product?

Box is a reliable and secure Cloud Storage Service with many app integrations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Soren E.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great for collaboration

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box stands out with top-tier security, seamless collaboration, and advanced features.

What is your favorite aspect of this product?

Box's standout feature is its uncompromising commitment to security and seamless collaboration.

What recommendations would you give to someone considering this product?

Consider Box for secure collaboration; explore features to match specific workflow needs.

Pros

  • Caring
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Koutarou K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Using Box for Teams to Boost Collaboration

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box's ability to centralize content from various tools in one place sets it apart and helps avoid information silos. Our teams have the ability to efficiently organize projects using unlimited libraries with custom metadata and taxonomies while maintaining context. With advanced search and filtering, we can quickly pinpoint the assets we need. We prioritize logical structure, active voice, short sentences, verb phrases, grammatical correctness, simple vocabulary, and accessible language while avoiding changes in content.

What is your favorite aspect of this product?

Box stands out from other collaboration tools due to its ability to handle extremely large files and datasets that are critical to software projects. Its confidence in handling large files and its focus on security make it a top choice for software projects. Its features include unlimited version history, external collaborator controls, 100 GB of individual file uploads, and block-level delta sync, which make working with even gigantic code repositories feel light and fast. Furthermore, Box provides robust permissions settings to ensure security.

What do you dislike most about this product?

Box currently offers excellent collaboration features. In addition, by adding developer-specific features such as repositories, code reviews, CI/CD pipelines, and IDE plugins, Box can further streamline software lifecycles in one place.

What recommendations would you give to someone considering this product?

Box provides secure cloud content management purpose-built for technical collaboration at scale, enabling us to integrate large codebases, documentation, specs, and other project files across global teams. This will make Box an even more valuable tool for teams that face challenges in securely and seamlessly connecting global contributors across different tools. With these enhancements, Our workflows have been significantly optimized, resulting in the ability to collaboratively develop higher quality software in half the time. Box has the potential to become a game changer in the industry.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Most Popular Box Comparisons