Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Box won the following awards in the Content Collaboration category

Filter By

Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Real-Time Synchronization

85

3rd-Party Integrations

85

Large File Optimization

85

Cognitive Content Services

84

Audit Trail

84

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Terry E.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Box is a fantastic program, I love it.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is distinct from other applications because it is a platform that is both flexible and simple to operate. As a result, it makes it simple to share files with other people and work with them.

What is your favorite aspect of this product?

As a whole, I rely on Box to store and exchange sensitive company documents with confidence. It's easy to use, and I can create shared folders for various projects and teams that all of my coworkers may access simultaneously.

What do you dislike most about this product?

In my opinion, it would be beneficial for the free edition of Box to offer an increased storage capacity. This is an aspect that has room for improvement.

What recommendations would you give to someone considering this product?

Box is a cloud storage service that comes highly recommended by me due to the fact that it provides users with safe access to collaborative features that simplify group projects. Users are able to work effectively from any location thanks to mobile access and real-time updates, as well as the ease with which they may share files and the integration possibilities available to them.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Michelle H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic box for business

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Privacy and security of box’s clients are truly a priority never just the well being of the business prosperity

What is your favorite aspect of this product?

Having the leisure of comfortably picking and choosing which products to collaborate with my business and personal use

What do you dislike most about this product?

Nothing every bit was perfect

What recommendations would you give to someone considering this product?

Choose your products wisely and never settle with one idea fulfill as many as possible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Grace K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Trusted by Experts for it's Effectiveness

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Helpful for secured sharing and storing of confidential information and files.

What is your favorite aspect of this product?

Easy to collaborate with remote teams.

What do you dislike most about this product?

I have enough experience to confirm that this tool is perfect.

What recommendations would you give to someone considering this product?

All are more than expected.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Box Comparisons