Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Real-Time Synchronization

85

3rd-Party Integrations

85

Large File Optimization

85

Cognitive Content Services

84

Audit Trail

84

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Skylar W.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A Powerful Documentation and Easy Collaboration

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Easy to track and manage all files and documentation in one place.

What is your favorite aspect of this product?

Automation of workflows and perfect data management.

What do you dislike most about this product?

Incapability to track shared files usage.

What recommendations would you give to someone considering this product?

All features are up to standard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pate C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

All Purposes e-Office

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Centralising all files with easy and first uploading.

What is your favorite aspect of this product?

Ability to share large files on real-time.

What do you dislike most about this product?

More expensive.

What recommendations would you give to someone considering this product?

Compliant with all security measures to safeguard your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Remi Oluchi G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Box meets my expectations for the most part.

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

In my opinion, Box is the top cloud storage option for sharing large files, regardless of whether they are compressed or not. Furthermore, Box's file preview functionality supports more than fifty file formats, covering basically any file format I need to share with co-workers or co-collaborators. This to me, is a distinguishing feature that sets Box apart from other file storage alternatives.

What is your favorite aspect of this product?

I like Box sign and the unlimited e-signatures it offers, eliminating the worry of unpredictable costs associated with standalone tools. This feature is particularly valuable for managing projects that involve a large number of documents requiring signatures. The ability to send unlimited documents for signature directly from the Box web application, without the need for a Box account, enhances accessibility and streamlines the signing process for my team and our clients.

What do you dislike most about this product?

Box's file versioning is not unlimited , and file synchronization is restricted solely to the Box desktop application.

What recommendations would you give to someone considering this product?

Box offers a reliable and cloud-based solution for storing and organizing files, ensuring the utmost security and safeguarding of valuable data.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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