Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Caring
  • Acts with Integrity
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

88

Drag and Drop User Interface

87

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Electronic Signatures

86

3rd-Party Integrations

86

Data Loss Prevention

86

Large File Optimization

85

Cognitive Content Services

85

Mobility Support

83

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Ease of Customization

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Moiz G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

The premium option for secure file management

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box offers more security than Dropbox and better business-level file management than Google Drive.

What is your favorite aspect of this product?

High security of files, great admin controls and easy sharing features for large documents.

What do you dislike most about this product?

User interface is a bit complicated, pricing is high for small teams and syncing speeds are average.

What recommendations would you give to someone considering this product?

If your business relies on file security and advanced control features, Box is perfect for you.

Pros

  • Continually Improving Product
  • Caring
  • Altruistic
  • Client's Interest First

Matthew H.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Very useful product!

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Its ability to sync across devices.

What is your favorite aspect of this product?

How seamlessly it works in terms of uploading and downloading files.

What do you dislike most about this product?

Can have syncing issues from time to time.

What recommendations would you give to someone considering this product?

Its worth it!

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Fair

Karthika S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to collaborate with version history

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Other products does not have version history. Even if the current contents are changed we can go to previous version to recover in box. Box contains box notes, all Microsoft products and easy to collaborate and integrate with other people and softwares.

What is your favorite aspect of this product?

Boxnote, version history.

What do you dislike most about this product?

Box note does not have find and replace option.

What recommendations would you give to someone considering this product?

Easy to collaborate tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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