
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Acts with Integrity
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
Real-Time Synchronization
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
3rd-Party Integrations
Data Loss Prevention
Large File Optimization
Cognitive Content Services
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews

Noelia B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
It has it all in one!
Likeliness to Recommend
What differentiates Box from other similar products?
It has been really useful to manage work documents in a bold way, leaving aside the old school, now most of the documents are signed virtually, from wherever we are, which brings practicality and efficiency to our work. We share documents from a single place, it is much easier to have everything in the cloud, well organized together with the entire work team, without having to send so many emails, or upload files or forward messages on multiple occasions. Box has been one of the pioneers in the digital proposal and without a doubt my team has been able to adapt it quickly and implement it exactly to what we need.
What is your favorite aspect of this product?
Box has an impeccable document management platform, where it allows you to automate all of your work files, from the largest to the smallest. It is no longer necessary to have hundreds of documents on our devices taking up space, but now we can have everything in the same cloud that we can share, making this management versatile and highly accessible. It has quality integrations that are a great complement to streamline various types of documents. It has amazing features, creating electronic signatures, editing, sending documents, with classification and order by categories according to the work we are working on.
What do you dislike most about this product?
It has a great platform, it significantly enhances file management, however, we have encountered problems with the speed of uploading files, sometimes we need them to upload quickly and even with a fast broadband system, we do not achieve good results. It provides advanced functions, which makes this task much more complete, however, the price structure can be somewhat high, perhaps it may not be accessible for small businesses. Some formats are not included in the platform, I hope that in future updates they will consider expanding the reading of other types of files to be able to include other parts.
What recommendations would you give to someone considering this product?
Keep in mind what format options Box provides before you start using it, this way it is not a surprise, although really most of the documents are accepted and work normally.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Jamie R.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Dec 2024
Why Box is My Top Pick
Likeliness to Recommend
What differentiates Box from other similar products?
Unlike Google Drive or Dropbox, Box offers granular permissions, so I can control who accesses what—even down to individual files within a folder.
What is your favorite aspect of this product?
I can set up a workflow where the creative team uploads assets, and I’m automatically notified to review and approve them without email back-and-forth.
What do you dislike most about this product?
When dealing with large volumes of files. Even with precise keywords, it sometimes takes longer than expected to locate specific documents, which is frustrating during high-pressure moments.
What recommendations would you give to someone considering this product?
Box is fantastic for centralizing and securing files. Invest time in setting up folder structures and permissions to avoid chaos as your file library grows.
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.

Leslie B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
Secure file storage and management.
Likeliness to Recommend
What differentiates Box from other similar products?
For me , Box is the file storage platform best suited for sharing large sized files. Box doesn't limit the format of the file I can share and I am able to share files with recipients who have no Box account, A file recipient without a Box account is still able to view files shared with them, download the file and even comment on the file.
What is your favorite aspect of this product?
User interface is intuitive and electronic signature capabilities is embedded into the Box app. This has made it convenient to request signatures from third party integrated apps. Connected to my Box account and even automate the entire signature collection workflow in daily departmental operations without limitations.
What do you dislike most about this product?
Box is most effective as a desktop native application. The mobile and web versions are drop downs in terms of capabilities and accessible features.
What recommendations would you give to someone considering this product?
Box addresses versatile file storage needs and is one of the most secured , enterprise level file storage platforms available to businesses and teams.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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