
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Drag and Drop User Interface
Electronic Signatures
Large File Optimization
3rd-Party Integrations
Real-Time Synchronization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews

Simon A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
The new and best platform to sync and share files
Likeliness to Recommend
What differentiates Box from other similar products?
Box is the best alternative to sync and share files within and outside of the organization. It is more valuable than other rivals, all of its features are easy to use and the UI of Box is more clear and more attractive. Although I adore its security feature most.
What is your favorite aspect of this product?
Box offered us cloud storage where we can save any kind of data at any time. I also like their mobile application which gives us so many features so we can easily work while moving. Overall it puts positive impacts on our business like increasing the growth and security of our business. It makes my search complete. Now I don't need to look at other applications to do our work.
What do you dislike most about this product?
The dashboard's graphic design should be more straightforward and modifiable to the administrator's preferences. There are occasionally some synchronization problems in the background. Using it from their smartphones causes problems for several of our staff.
What recommendations would you give to someone considering this product?
Have you wasted a lot of time managing files manually? Then stop it and focus on your business growth because Box is available to do it for you. Through using Box you can get highly advanced benefits from it. It's easy to implement and use. It is the platform that is available in your budget.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Patrick W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
The secured idea to manage files
Likeliness to Recommend
What differentiates Box from other similar products?
Box has unmatched features, for instance, reliability, security, availability, and price. Box has provided all the things under one umbrella. Through this amazing platform, we were able to work in more areas because of its two-factor authentication.
What is your favorite aspect of this product?
Box has made our work easier than ever. I adore too many aspects of it. It's a need of our organization. I had an amazing time with it. For sure I adore its security feature which allows us to store and share confidential files without any worries. Although I adore it, we can store data created with any app in the Box console which saves us a huge time and allows us to focus on more business tasks.
What do you dislike most about this product?
Since Box doesn't have a built-in document editor, we must integrate alternative editors with Box. Naturally, it's never quite the same as using a native in-built editor. Despite it, I didn't face any issues while using the tool.
What recommendations would you give to someone considering this product?
If you're also looking for a solution where you can put all of your PC backup, important data, and files in a single and secure place then Box is undoubtedly a perfect option don't waste this amazing opportunity. I believe every organization must try it to get benefits within affordable cost.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Inspires Innovation
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Adam R.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
Secure you files and makes collaboration easy.
Likeliness to Recommend
What differentiates Box from other similar products?
For me, Box is yet another option for cloud storage and collaboration. As a result of its straightforward user interface and standalone programs, I have used it frequently for file sharing. I value the flexibility of Box, and it has been simple to exchange media files, PDF documents, and other types of information.
What is your favorite aspect of this product?
I and others in quality who need to share papers with outside providers without giving them access to our company's shared files utilize it the most. I enjoy having access to my info on any device or location. I am no longer required to access to my corporate network remotely or using a VPN. Our office finds it to be a useful tool for efficient correspondence when sending and receiving papers from our clients.
What do you dislike most about this product?
Because Box doesn't recognize the duplicate stuff when someone uses it improperly, they will end up creating several spaces. Each tiny change will result in a new version even if it takes only a few minutes between them and you never close the file because Box additionally live saves each update.
What recommendations would you give to someone considering this product?
In the course of my daily work activities at work, Box is mostly used for file storage, automated workflows, file protection, and collaboration. I'm sure that all of the aforementioned activities are suitable for Box. We find Box to be simple to use and accessible across a number of platforms.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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